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Associate, Salesforce Administration

1 hour, 8 minutes ago
United States
Full-time
Junior
Sales Operations
Sales and Business Development
Agile CRM Salesforce
Apply Now
First Help Financial

First Help Financial

Diversified Financial Services
51-250
Founded 2006
View All Jobs 7

Description

  • Own day-to-day Salesforce administration for the sales organization.
  • Manage the Salesforce enhancement backlog, prioritize requests, and maintain a delivery roadmap.
  • Administer users, profiles, roles, permission sets, and the security model.
  • Build and maintain reports and dashboards for Sales leadership and field teams.
  • Gather monthly enhancement ideas from users and management through structured feedback.
  • Translate business requirements into clear technical requirements.
  • Partner with the Technology team as an Agile stakeholder on Salesforce-related initiatives.
  • Troubleshoot user issues and system defects as the Salesforce subject matter expert for Sales.
  • Support and maintain integrations and tools, including Salesforce Maps, Pardot/Marketing Cloud Account Engagement, DocuSign, Roll-Up Helper, Sigma, and related systems.
  • Coordinate reporting from multiple data sources and analyze sales data to identify metrics, gaps, and improvement opportunities.

Requirements

  • Bachelor's degree required.
  • Active/current Salesforce.com Administrator Certification required.
  • 2+ years of Salesforce administration experience in a business environment.
  • Experience designing and administering Salesforce solutions, including custom objects, custom fields, picklists, page layouts, Flows, approval processes, validation rules, custom tabs, reports, dashboards, and email templates.
  • Understanding of different business units and their needs.
  • Strong written and verbal communication skills.
  • Strong interpersonal skills and ability to work well in a team.
  • Customer service-focused, energetic, professional, and eager to help.
  • Strong computer skills, including Microsoft Excel, PowerPoint, and Word.
  • Experience with Salesforce Maps, Territory Management, Pardot, Sigma integrations, Roll-Up Helper, or DocuSign is preferred but not required.

Benefits

  • Starting base salary of $67,808 or more, plus a semi-annual performance bonus depending on experience.
  • Competitive health and welfare benefits.
  • Paid vacation.
  • 401(k) match.
  • Tuition reimbursement.
  • Quarterly social outings and monthly lunches.
  • Robust employee recognition and training/development program.
  • Remote work anywhere in the United States.

Interested in this position?

Apply directly on the company website

Apply Now

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