Sales Development Representative - Great Lakes and Ohio Regions

7 hours, 21 minutes ago
Full-time
Junior
Sales and Business Development
First Due

First Due

First Due is a leading provider of fire and EMS software, offering end-to-end solutions for agencies to manage operations efficiently. Their cutting-edge technology reimagines records management, incident reporting, personnel scheduling, and community ...

Internet Software & Services
51-200
Founded 2016

Description

  • Execute high-volume outbound prospecting through cold calls, email, and LinkedIn sequences.
  • Respond to inbound demo requests, content downloads, webinar registrations, trade-show leads, and live chats within agreed SLAs.
  • Research target agencies, buying committees, trigger events, and in-market signals to personalize outreach.
  • Engage prospects through Qualified live chat, route qualified buyers, and document handoff context.
  • Conduct discovery to assess agency role, size, systems, pain points, fit, urgency, and authority before booking meetings for Account Executives.
  • Partner with Account Executives on territory plans, target-account lists, and regional prospecting strategy.
  • Share lead-quality feedback, campaign signals, and prospect insights with marketing.
  • Maintain accurate activity, account, lead, and opportunity records in Salesforce and HubSpot.
  • Meet KPIs for outbound activity, inbound response time, qualified meetings, and pipeline contribution.
  • Maintain knowledge of the Fire and EMS market, including buying cycles, funding sources, incumbents, and operational challenges.

Requirements

  • 2+ years of sales development experience in SaaS or a comparable B2B environment, with a record of generating meetings and pipeline.
  • Proven cold-calling ability and confidence engaging senior decision-makers and handling objections.
  • Strong written and verbal communication skills for cold outreach and conversations with public safety leaders.
  • Ability to manage both outbound prospecting and inbound lead conversion.
  • Proficiency with Salesforce and HubSpot for pipeline management, sequencing, and engagement tracking.
  • Experience with sales intelligence and prospecting tools such as ZoomInfo, NationGraph, Starbridge, and Pursuit, or comparable platforms.
  • Resilience, consistency, and ability to meet high activity targets in a remote environment.
  • Self-directed, organized, and process-disciplined approach to managing multiple accounts and sequences.
  • Familiarity with Qualified or another live-chat platform is preferred.
  • Familiarity with Fire, EMS, or public safety operations is preferred.
  • Authorization to work for any US employer; visa sponsorship is not available.
  • Ability to pass a criminal background check.

Benefits

  • $60,000 base salary plus commission.
  • Medical, dental, and vision coverage.
  • FSA/HSA and 401(k) benefits.
  • Flexible PTO.
  • Fully remote workplace.
  • Technology stipend.
  • Opportunities for advancement.

Interested in this position?

Apply directly on the company website

Apply Now

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