RemoteLeaf Logo
Log in Sign up

Account Manager

3 weeks, 2 days ago
Turkey
Full-time
Junior
Account Manager
Customer and Technical Support
CRM JIRA Power BI
Apply Now
Exely

Exely

Exely provides comprehensive management software solutions for hotels, including a channel manager, booking engine, property management system, website builder, and hotel apps, aimed at enhancing direct bookings and increasing overall revenue.

Hotels, Restaurants & Leisure
Founded 2012
View All Jobs 3

Description

  • Act as the primary contact for local clients in Turkey and address queries or issues early.
  • Monitor client performance and recommend ways to improve results.
  • Run regular check-ins and quarterly business reviews to track progress and identify growth opportunities.
  • Handle up to 15 onsite client meetings per month.
  • Coordinate with internal teams to resolve client problems quickly and ensure a smooth customer experience.
  • Proactively work with the existing customer base to increase direct online sales.
  • Support revenue strategy and help partners achieve strong commercial results.
  • Participate in local events and proactive marketing activities such as webinars, exhibitions, and business breakfasts.
  • Maintain strong product knowledge and stay updated on industry trends and best practices.
  • Represent client interests internally and contribute feedback for new product features and improvements.

Requirements

  • Must be based in Turkey, preferably Ankara or Izmir.
  • Must be able to work remotely and travel onsite to visit hotels.
  • At least 1 year of hands-on experience in Account Management, Sales, Revenue Management, Customer Success, or related roles in Hotels, OTAs, HotelTech, IT companies, e-commerce, or airlines.
  • Experience in OTA or hotel revenue, sales, marketing, or e-commerce departments is a strong advantage.
  • Knowledge of hotel revenue structure is a strong advantage.
  • Strong written and verbal communication skills in Turkish and English.
  • Proactive approach with the ability to build strong client relationships.
  • Strong analytical skills.
  • Comfortable using CRM and computer tools such as Excel and Power BI.
  • Comfortable working with ticketing and helpdesk systems such as Zendesk, Omnidesk, or Jira.
  • Product certification, support certification, analytics tools certification for Customer Success Specialist, and usability of the hotel website certification are expected during probation.

Benefits

  • Competitive salary based on experience.
  • Commissions based on KPI performance.
  • Remote full-time schedule with working hours from 09:00 AM to 6:00 PM.
  • Company-provided laptop, headset, and mobile phone.
  • Health insurance after the probation period.
  • Corporate meal card.
  • Dedicated training manager and structured onboarding with ongoing support from an experienced manager.
  • Opportunity to work in a fast-paced, growing international environment with support from a global team.
  • Access to online and offline camps, workshops, and gatherings.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Velo3D

Business Development Account Manager (Southeast)

Velo3D 251-1K Aerospace & Defense

Velo3D is hiring a Business Development Account Manager to guide target accounts from early concept through full-scale production for additive manufacturing programs using the company’s end-to-end metal AM solution.

United States Full-time Senior Account Manager Program Manager
$120k-$150k
11 minutes ago
Celonis

Client Engagement Partner - AI-Driven Transformation & Process Intelligence (Logistics/Transportation)

Celonis 1K-5K IT Services

Celonis is seeking a Client Value Partner to lead strategic customer success and value realization efforts for major enterprise accounts from Munich or the Bonn region.

Germany Full-time Lead Account Manager Program Manager
22 hours, 56 minutes ago
Celonis

Client Value Partner- AI-Driven Transformation & Process Intelligence (Logistics/Transportation)

Celonis 1K-5K IT Services

Celonis is hiring a Client Value Partner to lead strategic customer success and value realization for enterprise accounts driving business transformation with its Process Intelligence platform.

Germany Full-time Lead Account Manager Program Manager
22 hours, 56 minutes ago
Celonis

Client Account Lead - Strategy & Transformation (Logistics/Transportation)

Celonis 1K-5K IT Services

Celonis is hiring a Client Value Partner to lead strategic customer engagements and drive measurable business transformation through its Process Intelligence platform.

Germany Full-time Lead Account Manager Program Manager
23 hours, 11 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers