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Senior Director, Account Management & Partner Strategy

1 hour, 20 minutes ago
United States
Full-time
Executive
Account Manager
Customer and Technical Support
HubSpot
Apply Now
Everlywell

Everlywell

Everlywell offers over 30 at-home lab tests and virtual care, empowering individuals to access personalized health information and improve their quality of life.

Health Care Providers & Services
201-500
Founded 2015
$250M raised
View All Jobs

Description

  • Lead, hire, coach, and develop Strategic Account Directors and Account Managers.
  • Own the account management strategy, coverage model, goals, account-planning standards, and operating cadence.
  • Own retention, renewal, and expansion targets across the health plan and enterprise client portfolio.
  • Build executive-level relationships at key accounts and lead complex renewal and expansion negotiations.
  • Drive portfolio growth through new programs, populations, lines of business, and markets in partnership with Business Development.
  • Forecast portfolio revenue and pipeline in HubSpot and report performance, risks, and opportunities to the Chief Commercial Officer.
  • Serve as the executive escalation point for complex client issues and lead cross-functional resolution plans.
  • Partner with delivery, clinical, product, and operations teams to ensure successful program execution.
  • Develop and execute partner strategy, including partner selection, pipeline management, deal structuring, and joint go-to-market plans.
  • Set partner performance metrics, lead partner business reviews, and manage partner performance.

Requirements

  • 10+ years of account management, client partnership, partnerships, or commercial leadership experience in healthcare.
  • 5+ years of people-leadership experience building and developing high-performing client-facing teams.
  • Experience working with health plans is required.
  • Track record of owning and growing a multi-million-dollar enterprise portfolio through retention, renewals, and expansion.
  • Experience building or managing strategic partnerships in digital health or the broader healthcare ecosystem.
  • Success managing executive-level client relationships and leading renewal and expansion negotiations.
  • Bachelor’s degree required; business or science-related field preferred; MBA or advanced degree preferred.
  • Strong commercial acumen, including contract, pricing, and negotiation experience.
  • Ability to lead cross-functional teams and manage multiple high-stakes priorities in a fast-paced environment.
  • Experience with health plan quality programs, at-home diagnostics, population health, HubSpot, and AI tools is preferred.

Benefits

  • Base salary range of $190,000–$215,000, depending on qualifications, location, market data, and internal equity.
  • Bonus eligibility.
  • Equity eligibility.
  • Health, dental, vision, and mental health insurance.
  • 401(k) with company match.
  • Flexible PTO.
  • Additional company perks.

Interested in this position?

Apply directly on the company website

Apply Now

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