RemoteLeaf Logo
Log in Sign up

Account Manager

1 hour, 20 minutes ago
United States
Full-time
Mid Level
Account Manager
Customer and Technical Support
ERP Prototyping
Apply Now
Fulcrum

Fulcrum

Fulcrum is a cloud manufacturing software company that provides SaaS enterprise technology for forward-thinking manufacturers. They offer a fully digital, paperless workflow with machine learning, automation, and predictive analytics to drive efficienc...

Internet Software & Services
51-200
Founded 2015
$3M raised
View All Jobs 3

Description

  • Own a portfolio of customer accounts and build relationships with executives, business owners, and operational leaders.
  • Drive account renewals, retention, upsells, expansion revenue, and long-term commercial health.
  • Lead discovery, product demonstrations, proposals, negotiations, and closing for expansion opportunities.
  • Understand customer processes, systems, workflows, and underlying business challenges to identify improvement opportunities.
  • Experiment with AI tools, automation, low-code development, and prototypes to explore solutions for customer needs.
  • Collaborate with Product, Engineering, Launch, and Support teams to deliver practical customer solutions.
  • Maintain account health, renewal timelines, expansion pipeline, revenue forecasts, and account plans.
  • Proactively identify risks and opportunities, strengthen customer relationships, and share insights that inform product and commercial strategy.
  • Improve account-management processes through experimentation with AI and automation.

Requirements

  • Experience in account management, customer expansion, consultative sales, or a related customer-facing commercial role.
  • Demonstrated success driving customer renewals, upsells, or expansion revenue.
  • Strong discovery, negotiation, and relationship-management skills.
  • Ability to understand complex business workflows and translate customer needs into actionable solutions.
  • Experience using AI tools, automation, low-code platforms, or building software prototypes, or the ability to learn these quickly.
  • Commercial drive and accountability for customer outcomes and revenue goals.
  • Ability to build trust and communicate with stakeholders from shop-floor operators to company executives.
  • Comfort working independently in an evolving, ambiguous environment.
  • Experience with manufacturing, ERP, supply chain, or other operationally complex businesses (preferred).
  • Must be located in the U.S. and authorized to work in the U.S.; visa sponsorship is not available.

Benefits

  • $90,000–$135,000 USD annual salary plus OTE and equity.
  • 401(k) matching after 90 days with immediate vesting.
  • Health, dental, and vision insurance.
  • Wellbeing benefits and perks.
  • Unlimited vacation policy with required minimums.
  • Cell phone and internet plan coverage.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

LemnisTM

Partnership Director

LemnisTM Education Services

Mainstay, a division of Lemnis, seeks a primarily remote Partnership Director to lead institutional partner relationships, renewals, and growth for colleges and universities improving student outcomes through engagement.

Anywhere Full-time Executive Account Manager
$150k-$165k
CRM
1 hour, 35 minutes ago
Matillion

Enterprise Account Manager

Matillion 501-1000 IT Services

Matillion is seeking an Account Manager to own an existing customer portfolio, increase adoption and annual contract commitments, and recover at-risk accounts for its AI Data Automation platform.

United States Full-time Mid Level Account Manager
$95k-$143k
Databricks GCP Salesforce Snowflake SQL
1 hour, 35 minutes ago
Everlywell

Senior Director, Account Management & Partner Strategy

Everlywell 201-500 Health Care Providers & Services

Everlywell is seeking a Senior Director, Account Management & Partner Strategy to lead enterprise client retention and growth and develop strategic healthcare ecosystem partnerships for its digital health platform.

United States Full-time Executive Account Manager Partnerships Manager
$190k-$215k
HubSpot
1 hour, 35 minutes ago
A

Remote Client Relations Advisor | Travel Reservations

Aisle and Abroad Travel & Tourism

Join the company as a remote Client Relations Assistant, supporting client communications and coordination to deliver a consistent, positive client experience.

United States Entry Level Account Manager
$40k-$70k
1 hour, 50 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers