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Partnership Director

54 minutes ago
Anywhere
Full-time
Executive
Account Manager
Customer and Technical Support
CRM
Apply Now
LemnisTM

LemnisTM

Lemnis is an emerging philanthropic venture that harnesses transformative change to expand learning for all.

Education Services
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Description

  • Own relationship and retention strategy for an assigned portfolio of institutional partners.
  • Develop a comprehensive understanding of each account’s priorities, services, use cases, adoption, performance, and history.
  • Build relationships with executive sponsors, operational leaders, and day-to-day users.
  • Lead renewal planning, pricing, contracting, and execution in coordination with Revenue Operations and other teams.
  • Track partner health, gross revenue retention, renewal forecasts, and account-level risks.
  • Conduct business reviews and establish shared success measures tied to institutional outcomes.
  • Partner with Sales to qualify expansion opportunities and coordinate joint account conversations.
  • Work with Product and Operations to surface partner issues, coordinate resolution, and communicate business requirements.
  • Manage new-account handoffs with Sales and Implementation to maintain institutional goals and commitments through delivery.
  • Manage and coach assigned Partner Operations Managers and maintain accurate CRM account records.

Requirements

  • Demonstrated success managing complex institutional relationships and retaining accounts.
  • Strong account management experience, including stakeholder mapping, account planning, executive engagement, and renewal negotiation.
  • Ability to connect product usage and performance data to measurable partner value.
  • Experience collaborating with Sales to expand existing accounts.
  • Sound judgment and ability to lead cross-functional resolution of partner issues.
  • Strong understanding of higher education priorities, institutional decision-making processes, and budget cycles.

Benefits

  • Full-time, primarily remote role.
  • Salary of $150,000–$165,000, depending on experience.

Interested in this position?

Apply directly on the company website

Apply Now

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