Head of Final Expense Sales

2 months, 2 weeks ago
Full-time
Executive
Sales and Business Development
Ethos Solutions

Ethos Solutions

Ethos Solutions is a Technical Professional Services organization specializing in Salesforce Development and Custom Application Development. With over eight years of experience as a certified Salesforce Silver consulting partner, Ethos offers services ...

Professional Services
1-10
Founded 2006

Description

  • Lead the Final Expense Sales organization, managing multiple teams and driving performance.
  • Define and own KPIs across production, activity, efficiency, and quality.
  • Build a data-driven performance culture with clear accountability across the organization.
  • Hire, develop, and scale licensed agents and managers, including career path development.
  • Create and continuously improve sales playbooks, scripts, and sales motions for the Final Expense customer.
  • Develop coaching programs using call reviews, shadowing, certifications, and performance improvement plans.
  • Partner with Product and Marketing on test and experimentation roadmaps for new sales motions.
  • Set staffing plans with Finance and Marketing to ensure coverage, ramp capacity, and productivity targets are met.
  • Design and evolve compensation plans that align agent and manager incentives with business outcomes.

Requirements

  • 8–12+ years of sales leadership experience.
  • Direct ownership of inside sales teams of 30+ in a B2C or high-volume direct-to-consumer environment.
  • Deep expertise in final expense, whole life, or adjacent protection products strongly preferred.
  • Background in B2C insurance, insurtech, or high-velocity consumer sales considered.
  • Experience designing and managing agent compensation plans, performance management frameworks, and staffing models at scale.
  • Strong analytical skills with experience in forecasting and pipeline management.
  • Experience with modern CRM and telephony systems such as Salesforce and Regal, or equivalent tools.
  • Track record of building manager capability and creating high-performance team cultures.
  • Ability to influence Product, Marketing, and Operations using data and customer insight.
  • Thrive in a fast-moving, tech-forward environment with a strong bias for action and ownership.

Benefits

  • Remote work flexibility, indicated by #LI-Remote.
  • Base salary range of $119,000 to $210,000.
  • Additional bonus eligibility not included in the base salary range.
  • Equity eligibility not included in the base salary range.
  • Access to Ethos US benefits through the company careers site.
  • Inclusive and diverse workplace culture.
  • Equal opportunity employer protections and fair chance consideration for qualified applicants with records.

Interested in this position?

Apply directly on the company website

Apply Now

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