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Sales Administrator - (MSP, Xero, Halo PSA, ConnectWise Manage )

1 week ago
Sri Lanka
Full-time
Junior
Sales Operations
Sales and Business Development
CRM HubSpot Salesforce
Apply Now
Dijital Team

Dijital Team

Join Dijital Team, the globally recognized A-Team for IT Services. Explore our open positions and stay ahead in your career.

Internet Software & Services
11-50
Founded 2023
View All Jobs 30

Description

  • Support Account Managers throughout the end-to-end sales lifecycle.
  • Prepare, review, issue, and follow up on customer quotations and proposals.
  • Create and maintain sales opportunities, customer records, contracts, and documentation in CRM and PSA systems.
  • Support contract renewals, recurring service agreements, and subscription billing.
  • Raise purchase orders, obtain supplier pricing and licensing details, and coordinate hardware, software, and licensing orders.
  • Liaise with vendors and distributors to track orders, obtain updates, and resolve issues.
  • Maintain opportunities, projects, contracts, subscriptions, and customer information in Halo PSA, ConnectWise Manage, or equivalent platforms.
  • Generate sales, renewal, and pipeline reports and identify process improvements.
  • Generate and validate customer invoices in Xero and reconcile supplier invoices against purchase orders and sales orders.
  • Coordinate communications among customers, vendors, Account Managers, Finance, and service delivery teams.

Requirements

  • 2+ years of experience in sales administration, sales support, sales operations, or a similar role.
  • Experience in an MSP, IT services, telecommunications, or technology environment.
  • Understanding of sales administration workflows, recurring revenue models, and managed services agreements.
  • Experience supporting Account Managers, Business Development Managers, or customer-facing sales teams.
  • Hands-on experience with Halo PSA, ConnectWise Manage, and Xero.
  • Experience maintaining CRM records, sales pipelines, contracts, customer records, and subscriptions.
  • Strong organisational, time-management, communication, customer service, and stakeholder-management skills.
  • High attention to detail, accuracy, and ability to manage multiple priorities across teams.
  • Familiarity with Salesforce or HubSpot (advantageous).
  • Knowledge of Microsoft licensing, cloud solutions, and IT hardware or software procurement (desirable).

Benefits

  • Paid in Australian Dollars.
  • Medical insurance from day one for the employee and spouse or parents.
  • Generous outpatient medical coverage.
  • Home office setup and internet allowances.
  • Gym and wellness allowance.
  • Mental health and counselling support through Diji Assist.
  • Industry certification reimbursement.
  • Flexible work from home or office.
  • Regular team events, rewards and recognition, and Christmas and financial year-end parties.

Interested in this position?

Apply directly on the company website

Apply Now

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