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Sales Administrator (Microsoft 365 and Microsoft licensing. )

1 day, 20 hours ago
Sri Lanka
Full-time
Mid Level
Sales Operations
Customer and Technical Support
Azure Cisco CRM Cybersecurity Fortinet
Apply Now
Dijital Team

Dijital Team

Join Dijital Team, the globally recognized A-Team for IT Services. Explore our open positions and stay ahead in your career.

Internet Software & Services
11-50
Founded 2023
View All Jobs 25

Description

  • Own end-to-end quotations for hardware, software, licensing, cloud, professional services, and Managed Services.
  • Clarify customer requirements and translate them into appropriately scoped technology and hardware recommendations.
  • Review pricing, gross margins, availability, and commercial terms before issuing quotations.
  • Prepare proposals, Statements of Work, agreements, renewal documentation, and supporting sales materials.
  • Support the scoping and pricing of Managed Services agreements, including identifying inclusions, exclusions, risks, and remediation needs.
  • Coordinate technical input from engineers, vendors, and distributors for complex opportunities and escalate designs requiring specialist review.
  • Maintain accurate customer, opportunity, pricing, approval, purchase order, and agreement records in PSA and CRM systems.
  • Obtain vendor pricing, deal registrations, stock availability, delivery timelines, and suitable product alternatives.
  • Coordinate hardware, licensing, warranty, and recurring-service renewals and prepare quotations before expiry dates.
  • Support handover of won opportunities to procurement, projects, and service delivery teams.

Requirements

  • Previous experience in an MSP, IT service provider, or similar technology business.
  • Experience in sales administration, sales coordination, account coordination, procurement, inside sales, or pre-sales support.
  • Demonstrated experience preparing IT quotations and proposals.
  • Understanding of MSP operations, Managed Services agreements, and services delivered to SMB customers.
  • Commercial awareness of pricing, gross margin, and recurring revenue.
  • Experience specifying commercial laptops, desktops, and end-user computing equipment based on customer needs.
  • Experience working with IT distributors and technology vendors.
  • Ability to manage multiple opportunities accurately and take ownership from requirements through to quotation.
  • Strong written and verbal English communication skills and confidence working with customers, salespeople, engineers, vendors, and business leaders.
  • Familiarity with PSA or CRM platforms such as ConnectWise, Autotask, HaloPSA, or similar; Microsoft 365 licensing knowledge is highly desirable, while Azure, cybersecurity, infrastructure quoting, and Statements of Work experience are advantageous.

Benefits

  • Compensation paid in Australian dollars.
  • Medical insurance from day one for employees and their spouse or parents.
  • Generous outpatient medical coverage.
  • Home office setup and internet allowances.
  • Gym and wellness allowance.
  • Flexible work from home or office.
  • Mental health and counselling support through Diji Assist.
  • Industry certification reimbursement, team events, and rewards and recognition.

Interested in this position?

Apply directly on the company website

Apply Now

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