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Automation Engineer

1 month ago
Sri Lanka
Full-time
Senior
SDET (Software Development Engineer in Test)
Quality Assurance and Testing
Agile Git HubSpot JSON NetSuite Power BI PowerShell Python REST API XML
Apply Now
Dijital Team

Dijital Team

Join Dijital Team, the globally recognized A-Team for IT Services. Explore our open positions and stay ahead in your career.

Internet Software & Services
11-50
Founded 2023
View All Jobs 21

Description

  • Design, develop, test, and maintain automated workflows and system integrations across internal business platforms.
  • Build automation solutions that reduce manual effort, eliminate duplication, and improve operational efficiency.
  • Configure and integrate PIA.ai with ConnectWise, Kaseya, PSA/RMM tools, and other business applications.
  • Develop scripts, APIs, and integrations using PowerShell, Python, REST APIs, Microsoft Graph, JSON/XML, and webhooks.
  • Integrate platforms including Microsoft 365, Entra ID, Autotask, NetSuite, HubSpot, EOS, and other third-party systems.
  • Ensure integrations are secure, scalable, auditable, and aligned with business requirements.
  • Develop reports and dashboards, including Power BI, to improve operational visibility and measure automation outcomes.
  • Work with internal stakeholders to identify and prioritise automation opportunities.
  • Maintain technical documentation, version control, logging, dependencies, and governance standards.
  • Troubleshoot automation and integration issues while ensuring ongoing system reliability and performance.

Requirements

  • 4+ years of experience in Automation Engineering, Systems Engineering, IT Administration, or a similar technical role with a strong focus on process improvement.
  • Experience working within a Managed Service Provider (MSP) or IT services environment.
  • Strong understanding of PSA/RMM platforms and scalable service delivery.
  • Ability to translate business processes into secure, scalable, and maintainable technical solutions.
  • Advanced PowerShell scripting experience.
  • Python development experience is highly regarded.
  • Strong hands-on experience with REST and SOAP APIs.
  • Experience working with webhooks, JSON/XML, HTTP methods, and structured payloads.
  • Experience automating Microsoft 365 environments and strong knowledge of Microsoft Entra ID, Intune, and Microsoft Graph.
  • Experience with Microsoft Teams and Excel; exposure to Power Automate and Power BI is advantageous.
  • Experience with ConnectWise, Kaseya, Autotask, or similar PSA/RMM platforms.
  • Exposure to NetSuite, HubSpot, EOS, and PIA.ai is desirable.
  • Experience with documentation and version control tools such as Git or ITGlue.
  • Agile delivery experience working alongside Business Analysts and service teams is advantageous.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders.
  • Self-motivated and comfortable working independently.
  • Collaborative mindset with a passion for continuous improvement.
  • Strong documentation, governance, and organisational skills.

Benefits

  • Paid in Australian Dollars.
  • Medical insurance from day one for you plus spouse, or parents if unmarried.
  • Generous OPD coverage.
  • Home office setup allowance.
  • Internet allowance.
  • Gym and wellness allowance.
  • Mental health and counseling support through Diji Assist.
  • Reimbursement for industry certifications.
  • Flexible work, including home or office options.
  • Rewards and recognition program.
  • Regular team events and engagement activities.

Interested in this position?

Apply directly on the company website

Apply Now

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