Datadog

Datadog

Datadog is the go-to monitoring platform for cloud applications, providing a complete suite of services to ensure optimal performance and user satisfaction.

IT Services
5K-10K
Founded 2010

Description

  • Advise customers on technical support and product adoption across pre-sales, post-sales, and renewal processes.
  • Analyze customers' IT operations environments and recommend changes that increase Datadog’s value.
  • Act as the customer advocate by understanding goals and use cases and translating them into product adoption, configuration, and feature recommendations.
  • Prepare for and participate in Monthly and Quarterly Business Reviews with customers.
  • Collaborate with product management, engineering, and technical services teams to identify new features and products.
  • Continuously improve best practices for technical product adoption and customer success.

Requirements

  • Solid technical grounding and hands-on experience in IT operations.
  • Hands-on experience with AWS, Azure, or GCP.
  • Comfort with scripting languages such as Python, JavaScript, Ruby, Perl, Go, PHP, or Chef/Puppet.
  • Experience with CI/CD tools such as Jenkins or GitLab.
  • Knowledge of containerization tools such as Docker, Kubernetes, or Rancher.
  • Previous experience as a TAM supporting mid-market and/or enterprise customers in the cloud space.
  • Experience working with cross-functional teams including Sales, Support, and Engineering.
  • Experience using Datadog and/or other cloud monitoring tools.
  • Thai language proficiency is required.
  • Ability to travel by auto, train, or air up to 30% of the time.

Benefits

  • Best-in-breed onboarding.
  • Generous global benefits.
  • Intra-departmental mentor and buddy program for in-house networking.
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP).
  • Continuous professional development, product training, and career pathing.
  • Inclusive company culture with access to Community Guilds and Inclusion Talks.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Technical Account Manager - Iberia

Veeam Software 1K-5K Internet Software & Services

Veeam is hiring a Technical Account Manager in Barcelona to plan, architect, coordinate, and manage professional services engagements focused on availability, data protection, and monitoring solutions.

Oracle SQL
11 hours, 16 minutes ago

Senior Technical Account Manager, Enterprise

Axon 1K-5K Professional Services

Axon is hiring a Remote Technical Advisor to support enterprise customers in a fractional, mostly remote role focused on technical ownership, escalation handling, and deployment support across complex multi-product environments.

11 hours, 16 minutes ago

Technical Account Manager

Veeam Software 1K-5K Internet Software & Services

Veeam is seeking a Technical Account Manager in Rome to lead the planning, architecture, coordination, and delivery of professional services engagements for availability and data protection solutions.

Oracle SQL
11 hours, 31 minutes ago

Sr. Manager, AI Forward Deployed Engineering (FDE)

Databricks 1K-5K IT Services

Databricks is seeking a remote AI Forward Deployed Engineering leader to grow a customer-facing professional services team that helps enterprise clients build and productionize GenAI applications.

Apache Spark AWS Azure Databricks GCP Generative AI Google Tag Manager Machine Learning MLflow
11 hours, 46 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers