Technical Account Manager

2 weeks, 6 days ago
Full-time
Mid Level
Customer and Technical Support
LocalStack

LocalStack

LocalStack provides a local development and testing environment that emulates over 100 AWS services, enabling developers to build and test cloud applications offline with high fidelity and faster feedback loops, ultimately streamlining the development ...

Internet Software & Services
11-50
Founded 2021

Description

  • Prepare and deliver technical presentations, demos, and webinars.
  • Provide in-depth technical expertise and tailored post-sales content based on customer needs.
  • Build strong relationships with clients as a trusted advisor and technical point of contact.
  • Drive adoption and further implementation of LocalStack across customer teams.
  • Lead discovery sessions and address technical objections during the sales and adoption process.
  • Work with product and engineering teams to turn customer feedback into actionable improvements.
  • Stay current on industry trends, competitor activity, and emerging technologies.
  • Support customers working with cloud development processes and local cloud development platforms.

Requirements

  • Deep technical knowledge of cloud computing concepts and technologies, with strong AWS skills preferred.
  • Hands-on experience with Infrastructure as Code tools and application development frameworks such as Terraform, CDK, Pulumi, or Serverless.
  • Relevant technical certifications, such as AWS Solutions Architect Associate, or equivalent practical experience.
  • Knowledge of cloud development processes, dev/test feedback loops, and local cloud development platforms.
  • Experience working in a startup or scale-up environment preferred.
  • Fluent in English and Portuguese.
  • Ability to engage with technical stakeholders and communicate complex concepts clearly.
  • Experience with cloud application development and related tooling preferred.

Benefits

  • Fully remote work.
  • Competitive salary.
  • Annual company retreat.
  • 2 extra company-wide holidays.
  • Friendly and inclusive workplace culture.
  • Community guilds and online company events.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Senior Customer Engineer

Collibra 251-1K IT Services

Collibra is hiring a Senior Customer Engineer in the Netherlands to support Northern Europe customers across the full sales cycle by guiding technical strategy, driving adoption, and helping expand enterprise accounts.

14 hours, 11 minutes ago

Technical Delivery Manager 2 (Technical Engagement Manager 2)

Bugcrowd 1K-5K Internet Software & Services

Bugcrowd is hiring a Technical Engagement Manager 2 to lead technical onboarding, implementation, and rollout of its bug bounty, vulnerability disclosure, red team, and pentest programs for customers.

CRM Penetration Testing
14 hours, 56 minutes ago

Customer Engineer

Veeam Software 1K-5K Internet Software & Services

Veeam is hiring a Customer Engineer for its DSPM Solutions team to support Engineering and go-to-market groups in configuring, deploying, and enabling internal use of its cloud-native data security platform.

AWS Azure CI/CD Docker GCP Helm JSON Kubernetes Microservices Python Shell Scripting SQL Terraform YAML
1 day, 13 hours ago

Customer Engineer

Veeam Software 1K-5K Internet Software & Services

Veeam is seeking a Customer Engineer for its DSPM Solutions team to support internal engineering and go-to-market groups in deploying, understanding, and troubleshooting the company’s data security posture management platform.

AWS Azure Docker GCP Helm JSON Kubernetes Microservices Python Shell Scripting SQL Terraform YAML
1 day, 13 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers