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Partner Solutions Architect (Pan-EMEA GSI)

1 month, 4 weeks ago
Spain, Sweden, Italy, Netherlands, Portugal, United Arab Emirates
Full-time
Lead
Partnerships Manager
Customer and Technical Support
Ansible AWS Azure Chef CI/CD Datadog Docker GCP GitLab Go JavaScript Jenkins Kubernetes New Relic OpenShift Perl PHP Puppet Python Ruby Splunk Terraform
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Datadog

Datadog

Datadog is the go-to monitoring platform for cloud applications, providing a complete suite of services to ensure optimal performance and user satisfaction.

IT Services
5K-10K
Founded 2010
View All Jobs 41

Description

  • Support partner technical initiatives such as cloud migration, application modernization, and DevOps transformation.
  • Ensure successful onboarding, training, enablement, and certification of partner technical resources.
  • Participate in joint business planning and review sessions to align Datadog and partner technical teams.
  • Collaborate internally on partner demos, proofs of value, enablement workshops, and coaching on best practices.
  • Advocate for partner technical concerns, including use cases, feature requests, and support issues, and help drive resolution.
  • Analyze partner service offerings and recommend ways to improve them through greater adoption of Datadog features and capabilities.
  • Work with product management, engineering, and technical services to identify and prioritize new features and capabilities.
  • Continuously curate and evolve best practices for Datadog platform adoption and success.

Requirements

  • 10-15 years of experience in a customer-facing or partner-facing technical role.
  • Hands-on experience in IT development and/or operations.
  • Strong technical grounding and passion for continuous learning.
  • Self-starter with solid business acumen and the ability to communicate Datadog’s value to both technical and executive audiences.
  • Confident presentation skills.
  • Hands-on experience in at least two of the following areas: observability tools such as Datadog, Splunk, AppDynamics, New Relic, or Dynatrace; public cloud platforms such as AWS, Azure, GCP, or Alibaba; containerization tools such as Docker, Kubernetes, OpenShift, or Cloud Foundry; scripting languages such as Python, JavaScript, Ruby, Perl, PHP, or Go; configuration management tools such as Terraform, Ansible, Puppet, or Chef; or CI/CD tools such as Jenkins or GitLab.
  • Preferred experience supporting channel partners such as systems integrators or managed services providers.
  • Preferred experience using Datadog or other cloud monitoring tools, including APM, infrastructure, logs, synthetics, and NPM.
  • Preferred experience with root-cause analysis, troubleshooting, and debugging.

Benefits

  • Hybrid workplace with work-life harmony.
  • Best-in-breed onboarding.
  • Generous global benefits.
  • Intra-departmental mentor and buddy program for networking and support.
  • New hire stock equity (RSUs) and an employee stock purchase plan (ESPP).
  • Continuous professional development, product training, and career pathing.
  • Inclusive company culture with access to Community Guilds and Inclusion Talks.

Interested in this position?

Apply directly on the company website

Apply Now

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