Enterprise Sales Engineer - Mexico

1 hour, 42 minutes ago
Full-time
Mid Level
Customer and Technical Support
Datadog

Datadog

Datadog is the go-to monitoring platform for cloud applications, providing a complete suite of services to ensure optimal performance and user satisfaction.

IT Services
5K-10K
Founded 2010

Description

  • Partner with the Sales team to present Datadog’s value proposition, vision, and strategy to customers.
  • Own technical engagement with customers during the trial phase and drive issues or concerns to resolution.
  • Technically close complex opportunities using competitive knowledge, technical skill, and credibility.
  • Deliver product and technical briefings and presentations to potential clients.
  • Maintain accurate customer notes and feedback in CRM, including wins and losses.
  • Proactively share customer feedback and competitive insights with Datadog business and technical teams.
  • Support product prioritization by relaying input from customers, competitors, and partners.
  • Help qualify opportunities with customers and partners.

Requirements

  • Minimum 3+ years in a Sales Engineering or DevOps Engineering role.
  • Experience with programming or scripting in one or more of the following: Java, Python, Ruby, Go, Node.JS, PHP, or .NET.
  • Strong written and oral communication skills.
  • Ability to understand and articulate both business benefits and technical advantages.
  • Fluent in written and spoken Spanish and English.
  • Ability to sit up to 4 hours while traveling to and from client sites.
  • Ability to travel by auto, train, or air up to 45% of the time.
  • Passion for educating customers on observability risks and building evaluation plans.
  • Willingness to apply and grow into the role even if not meeting every qualification on day one.

Benefits

  • Best-in-breed onboarding.
  • Generous global benefits.
  • Intra-departmental mentor and buddy program for in-house networking.
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP).
  • Continuous professional development, product training, and career pathing.
  • Inclusive company culture with Community Guilds and Inclusion Talks.
  • Remote work (#LI-Remote).

Interested in this position?

Apply directly on the company website

Apply Now

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