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Revenue Operations Manager, GTM Technology & Deal Operations

2 months, 3 weeks ago
United States
Full-time
Senior
Sales Operations
Sales and Business Development
Agile CRM Salesforce
Apply Now
Cyara

Cyara

Cyara is the world's leading Automated CX Assurance Platform provider, offering a comprehensive and easy-to-use customer experience testing software for contact centers. Their AI-powered platform helps leading brands deliver flawless customer journeys ...

IT Services
251-1K
Founded 2006
$25M raised
View All Jobs 10

Description

  • Own the end-to-end GTM technology stack strategy and roadmap with Salesforce as the system of record.
  • Lead complex Salesforce implementations and system enhancements by directing SFDC Administrators/Developers.
  • Own the implementation strategy and optimization of CPQ systems to support accurate and efficient deal structuring.
  • Drive integration strategy across GTM platforms to ensure seamless data flow and a unified customer and pipeline view.
  • Evaluate and manage the broader GTM tech stack, including data enrichment, sales engagement, and revenue intelligence tools.
  • Partner with IT and business systems teams on vendors, licensing, security compliance, and technology roadmap planning.
  • Directly manage, develop, and mentor two Salesforce Administrators/Developers and one Deal Desk Analyst.
  • Act as a cross-functional connector between sales, finance, legal, and customer success on revenue priorities.
  • Oversee the Deal Desk function, including deal structuring, approvals, pricing exceptions, discounting governance, and contract workflows.
  • Own RevOps enhancement sprints, including backlog management, prioritization, stakeholder communication, and delivery tracking.
  • Continuously improve lead-to-cash processes and eliminate friction that slows deal velocity or causes revenue leakage.
  • Define reporting frameworks and present operational performance insights to senior leadership and board-level audiences when needed.

Requirements

  • Bachelor’s degree in business, mathematics, computer science, or a related field.
  • 5+ years of experience owning a GTM technology stack.
  • Strong Salesforce fluency, including configuration, data model, reporting, and integrations.
  • Experience leading complex Salesforce implementations and system migrations from scoping through go-live.
  • Hands-on experience leading CPQ implementations such as Salesforce CPQ/Revenue Cloud, Conga, or DealHub.
  • Proven people management experience, including managing Salesforce Administrators or Developers.
  • Strong command of deal execution processes, including non-standard deal structuring, pricing governance, and contract workflows.
  • Ability to translate complex technical and commercial requirements into scalable systems and processes.
  • Strong analytical skills with experience building reporting frameworks and presenting insights to senior leadership.
  • Demonstrated project management skills running structured sprints or iterative delivery cycles; agile or agile-adjacent experience is a plus.
  • Experience in a B2B SaaS or high-growth software environment is preferred.
  • Familiarity with tools such as ZoomInfo, Outreach, Gong, or Clari is preferred.
  • Experience with acquisition integration from a systems and operations standpoint is preferred.
  • Comfort operating in a fast-paced, private equity-backed environment is preferred.
  • Eastern or Central time zone residency is preferred.

Benefits

  • $115,000 - $135,000 a year OTE.
  • Flexible work environment.
  • Competitive compensation.
  • Opportunity to work for a global, growing company.
  • Family-first, team-oriented, positive culture.
  • Results-oriented, fast-paced environment focused on continuous improvement.

Interested in this position?

Apply directly on the company website

Apply Now

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