Sales Manager, B2C

3 weeks, 5 days ago
Full-time
Mid Level
Sales and Business Development
Colibri Group

Colibri Group

Colibri Group specializes in providing comprehensive professional learning solutions, particularly through its leading real estate schools, which empower both aspiring and seasoned real estate professionals to enhance their careers.

Diversified Consumer Services
1K-5K
Founded 1928

Description

  • Lead, coach, and develop a B2C sales team of approximately 12–20 professionals through one-on-ones, call coaching, performance discussions, and individualized development.
  • Track revenue, conversion, sales activity, productivity, and other performance metrics across daily, weekly, monthly, and quarterly periods.
  • Review customer conversations, identify trends and opportunities, and provide practical coaching feedback.
  • Support teams across multiple time zones by removing operational and system roadblocks and ensuring adequate coverage.
  • Reinforce CRM and sales process discipline across HubSpot, point-of-sale systems, reporting tools, and multiple brands.
  • Partner with Sales, Marketing, Finance, HR, Talent Acquisition, Operations, Systems, and Site Leadership on hiring, onboarding, workforce planning, reporting, and process improvements.

Requirements

  • 4+ years of experience in B2C, inside, contact center, enrollment, or other consumer sales environments, including direct frontline sales leadership.
  • Demonstrated ability to develop sales talent, improve performance, and create accountability without micromanaging.
  • Experience owning measurable outcomes such as revenue, conversion, sales activity, productivity, or related goals.
  • Proficiency with CRM and sales technology, such as HubSpot, Salesforce, or comparable platforms, with the ability to learn new tools quickly.
  • Experience using sales reports, dashboards, call insights, and customer behavior data to identify trends and improve execution.
  • Ability to lead a nationally distributed team across multiple time zones.
  • Flexibility to occasionally support evenings, weekends, or other high-demand periods.
  • Experience with conversation intelligence, quality assurance, point-of-sale, AI, automation, workforce planning, or productivity tools is preferred.

Benefits

  • Meaningful ownership of a nationally distributed frontline sales team.
  • Opportunity to coach experienced sales professionals and support their continued growth.
  • Cross-functional exposure across sales performance, customer experience, technology, and operations.
  • Broad experience across multiple education brands, systems, customer groups, and business partners.
  • Inclusive workplace committed to diversity, respect, and equal opportunity.

Interested in this position?

Apply directly on the company website

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