RevOps Process Architect

4 hours, 16 minutes ago
Full-time
Senior
Sales and Business Development
BlueCat

BlueCat

BlueCat Networks provides Adaptive DNS solutions for network simplification and security, enabling businesses to thrive in a complex, hybrid cloud environment.

Internet Software & Services
251-1K
Founded 2001
$28M raised

Description

  • Design and document future-state revenue processes with clear ownership, decision rules, and service-level agreements.
  • Own a process and knowledge library structured for use by employees, AI tools, and agents.
  • Define data standards and governance while simplifying CRM objects, fields, and tools across the GTM technology stack.
  • Identify and prioritize AI and automation opportunities, including workflows with human checkpoints and governance.
  • Define how customer and conversational data flows into the CRM to support reporting, insights, and risk visibility.
  • Write business requirements and acceptance criteria for Salesforce, CPQ, and GTM tools; support UAT and rollouts.
  • Guide platform evolution, tool rationalization, and adoption of out-of-the-box capabilities.
  • Create intake and prioritization frameworks for process and system changes and drive cross-functional adoption.
  • Define KPIs with Analytics and monitor process performance and data quality.
  • Align senior stakeholders and lead change without direct authority.

Requirements

  • 6–10+ years of experience in Revenue Operations, Sales Operations, or Business Systems within a B2B SaaS company.
  • Demonstrated success designing, implementing, and measuring adopted cross-functional GTM processes.
  • Working knowledge of Salesforce and CPQ, with the ability to write implementation-ready requirements.
  • Hands-on experience applying AI or automation to GTM workflows.
  • Experience with data governance and process modeling methods such as swim lanes, BPMN, or RACI.
  • Familiarity with GTM technology stacks and data flows between systems.
  • Strong project, change management, facilitation, and documentation skills.
  • Ability to influence teams and senior stakeholders in a complex, fast-moving environment.
  • Salesforce Administrator, Business Analyst, or CPQ certification preferred.
  • Interest in developing toward GTM engineering and AI agent development preferred.

Benefits

  • $160,000–$185,000 USD annual salary.
  • Participation in a discretionary annual bonus plan.
  • Medical, dental, and vision insurance.
  • HSA and FSA tax-advantaged accounts plus an annual Lifestyle Spending Account.
  • 401(k) with company matching.
  • Paid parental leave, vacation, personal, and wellness days.
  • Annual learning and development budget.

Interested in this position?

Apply directly on the company website

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