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Sr. Director, RCM

3 hours ago
United States
Full-time
Executive
Sales Operations
Operations
HIPAA
Apply Now
Daybreak Health

Daybreak Health

Daybreak Health partners with educational districts and schools to deliver personalized mental health support programs aimed at helping students achieve their full potential through accessible and culturally competent teletherapy services.

Diversified Consumer Services
11-50
Founded 2019
$25M raised
View All Jobs 4

Description

  • Own revenue cycle operations from enrollment through cash, including AR, denials, billing, posting, follow-up, and reconciliation.
  • Lead the RCM team and partner with Finance, Clinical Operations, Product, Engineering, and Credentialing.
  • Analyze AR, denials, payer patterns, and root causes to improve collections and reduce aged balances.
  • Establish reliable reporting for net collection rate, days in AR, clean claim rate, denial rate, and cost to collect.
  • Manage EHR, clearinghouse, and billing platform relationships, configurations, and migrations.
  • Improve front-end revenue integrity through eligibility verification, benefits checks, patient responsibility, estimates, authorization, intake, and documentation workflows.
  • Implement automation and AI to reduce manual billing work while maintaining appropriate human controls.
  • Provide Finance with accurate cash forecasts, accruals, reserves, and AR allowance inputs.
  • Develop compliance practices for HIPAA, EOBs, statements, minor consent, confidentiality, and payer audits.
  • Document, train, and enforce operating procedures that support scale and audit readiness.

Requirements

  • 10+ years of revenue cycle management experience, including 5+ years leading RCM teams.
  • Experience building RCM operations from the ground up in one or more startups.
  • Deep expertise in outpatient behavioral health and Medicaid/MCO billing.
  • Hands-on experience using AI and automation to improve operational workflows.
  • Track record of establishing reporting, automating manual processes, and leading system migrations.
  • Strong ownership of financial metrics, forecasting, and variance explanations.
  • Excellent executive communication and ability to present clear recommendations and tradeoffs.
  • Ability to influence stakeholders and drive change without direct authority across Clinical Operations, Product, and Engineering.
  • Experience with school-based, pediatric, or youth behavioral health programs preferred.
  • Experience with multi-state billing, BI tools, or value-based and outcomes-linked payer contracts preferred.

Benefits

  • Target base salary of $175,000 plus equity and benefits.
  • Generous equity package.
  • Medical, dental, and vision coverage with significant employer premium contributions for employees and dependents.
  • Flexible unlimited time off, company holidays, and quarterly mental health days.
  • Fully remote work from anywhere in the United States.

Interested in this position?

Apply directly on the company website

Apply Now

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