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Pre-sales Solutions & Bid Support

1 month ago
Philippines, Sri Lanka
Full-time
Junior
Solutions Engineer
Technical Writing and Documentation
CRM Cybersecurity HubSpot Microsoft Dynamics 365 Salesforce
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blueAPACHE

blueAPACHE

blueAPACHE provides award-winning Technology and Communication Solutions as a Service, empowering clients to mitigate risk, reduce investment, and focus on core objectives through scalable and cost-effective Converged emPOWER Services.

Diversified Telecommunication Services
251-1K
Founded 1998
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Description

  • Support Presales Solutions Consultants with BOM and SOW creation for standard, run-rate opportunities.
  • Translate customer requirements and SME input into structured, accurate solution documentation.
  • Apply blueAPACHE solution templates and design standards consistently across deliverables.
  • Collaborate with SMEs and Presales Solutions Consultants to validate solution accuracy.
  • Maintain knowledge of blueAPACHE’s emPOWER services portfolio and key vendor partnerships to support solution alignment.
  • Coordinate end-to-end RFP and tender response timelines, inputs, and submissions.
  • Review and summarise bid documentation to identify requirements and support bid/no-bid decisions.
  • Distribute bid documentation to internal stakeholders and track required inputs and deadlines.
  • Prepare, edit, and proofread proposals, SOWs, BOMs, and supporting documentation.
  • Maintain the RFP/bid response content library, standard proposal templates, and CRM opportunity records.

Requirements

  • Sound technical knowledge of IT infrastructure, cloud, security, networking, and managed services solutions.
  • Strong documentation skills with high attention to detail and accuracy.
  • Ability to manage multiple deadlines and competing priorities in a fast-paced environment.
  • Strong stakeholder coordination skills with clear written and verbal English communication.
  • Proficiency with Microsoft Word, Excel, PowerPoint, and Teams.
  • Experience with Planner and bid/RFP management tools such as RFPIO is advantageous.
  • Experience with CRM platforms such as Salesforce, Microsoft Dynamics, or HubSpot is advantageous.
  • Ability to work effectively within distributed, multicultural teams spanning Australia and offshore locations.
  • Self-motivated, process-driven, and comfortable operating with a degree of autonomy.
  • Bachelor’s degree in information technology, Business, Engineering, or a related discipline.
  • 2+ years’ experience in presales support, bid/tender coordination, sales support, or technical documentation, ideally in IT services, managed services, or technology.
  • Experience supporting Australian or other international clients and teams is highly regarded.
  • Exposure to enterprise IT vendor ecosystems such as Microsoft, HPE, Fortinet, Palo Alto, and Veeam is advantageous.

Benefits

  • Options to interview virtually.
  • A supportive and rewarding environment with opportunities to develop your career.
  • Hybrid/work-from-home flexibility aligned with employee and customer experience values.
  • Regular social events and a strong team culture.
  • Ongoing training and development, including paid certifications.
  • Quality hardware and a laptop provided.
  • Employee referral program with paid referral rewards.

Interested in this position?

Apply directly on the company website

Apply Now

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