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Account Supervisor (Pharma Agency, Med-Device)

1 week ago
United States, Canada
Full-time
Senior
Account Manager
Customer and Technical Support
Apply Now
Avalere Health

Avalere Health

Avalere Health is a leading healthcare consulting firm dedicated to solving the industry's most complex challenges. With a focus on attracting top talent, they provide innovative solutions and insights to help clients navigate the evolving healthcare l...

Professional Services
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Description

  • Manage client relationships for two medical device brands and build trust through a strong understanding of client business goals.
  • Provide confident counsel on client inquiries and communicate Avalere Health’s capabilities and offerings clearly.
  • Develop fluency in the client’s market, including trends, influencers, competitors, and key stakeholders.
  • Communicate brand business objectives to the agency team through verbal and written updates.
  • Review and provide feedback on strategy, creative, technical, and analytics work, while interpreting client and medical/regulatory/legal feedback for the team.
  • Manage congress and conference materials, email campaigns, social media, video, and digital projects.
  • Support finance and forecasting for assigned accounts.
  • Document scope requests, author project briefs, and write statements of work with input from subject matter experts and delivery teams.
  • Partner with delivery and account leadership to monitor revenue and profit, mitigate risks, and address scope issues with clients.
  • Identify growth opportunities and support account leadership in expanding revenue within assigned accounts.

Requirements

  • 5+ years of experience managing client relationships in a pharma agency environment with digital tactics experience.
  • Experience in pharmaceutical marketing is required, including HCP and/or DTC work.
  • Experience collaborating across functions and project teams in a dynamic environment.
  • Experience managing a pharma brand launch in rare disease is preferred.
  • Strong verbal and written communication skills.
  • Ability to provide strategic client counsel and translate client needs into clear agency direction.
  • Ability to work effectively with delivery, account leadership, and subject matter experts.
  • Familiarity with medical device or pharmaceutical brand marketing is an asset.
  • Permanent/full-time availability for a remote role.
  • Located in or open to working from Philadelphia, New York, Washington DC, Chicago, Toronto, or Boston.

Benefits

  • $100,000 to $115,000 annual salary.
  • 401(k) plan with employer match up to 4%, immediately vested.
  • Medical, dental, and vision insurance, plus life insurance and disability coverage.
  • Flexible working arrangements, including hybrid and remote work.
  • Option to work from anywhere globally for two weeks each year.
  • 20 vacation days, one personal well-being day, 9 public holidays, and gifted end-of-year holidays.
  • Access to free counseling through an employee assistance program and personalized health support.
  • Enhanced maternity, paternity, family leave, and fertility policies, plus continuous training and global mobility opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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