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Account Manager (Digital)

1 month, 1 week ago
South Africa
Full-time
Senior
Account Manager
Customer and Technical Support
Asana ClickUp CRM Google Ads HubSpot Salesforce SEO
Apply Now
Aristo Sourcing

Aristo Sourcing

Aristo Sourcing: Leading outsourcing provider offering skilled virtual assistants to help businesses scale and grow cost-effectively.

Professional Services
11-50
Founded 2014
View All Jobs 13

Description

  • Serve as the strategic advisor and main point of contact for high-value clients.
  • Build, maintain, and grow relationships with executive-level and senior client stakeholders.
  • Develop and execute account growth strategies to identify upsell and cross-sell opportunities.
  • Monitor account performance and prepare detailed performance marketing reports.
  • Present strategic recommendations to clients and internal leadership based on data-driven insights.
  • Lead weekly strategic planning sessions to review progress, adjust priorities, and mitigate risks.
  • Anticipate client challenges and proactively deliver solutions to support satisfaction and retention.
  • Collaborate with internal teams and stakeholders to optimize workflows, processes, and delivery standards.
  • Represent the agency’s brand and values in all client interactions with professionalism and accountability.

Requirements

  • 5+ years of experience in digital account management, client services, or business development, preferably in a marketing, advertising, or digital agency.
  • Exceptional communication, presentation, and stakeholder management skills.
  • Ability to discuss paid media strategies across Facebook, Google Ads, Bing, and demand generation platforms.
  • Experience engaging clients in detailed conversations about campaign performance, targeting, and optimization without additional resources.
  • Proven track record managing enterprise or high-value accounts with measurable results tied to growth and retention.
  • Strong understanding of digital marketing disciplines, including paid media, analytics, SEO, CRM, content, and automation.
  • Strong analytical skills with the ability to interpret data and use insights to drive strategic decisions.
  • Proficiency with project management and CRM tools such as ClickUp, HubSpot, Asana, and Salesforce.
  • Fluent English and the ability to communicate daily with U.S.-based clients.
  • Availability to work remotely 8 hours per day, Monday through Friday, during USA business hours.

Benefits

  • Remote work arrangement.
  • Full-time weekday schedule aligned to USA business hours.
  • Salary of $2,000 per month.

Interested in this position?

Apply directly on the company website

Apply Now

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