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Manager, People Shared Services

1 month, 2 weeks ago
United States
Full-time
Senior
People Operations
Operations
JIRA
Apply Now
Anduril Industries

Anduril Industries

Anduril Industries is an American defense technology firm that specializes in developing advanced autonomous systems for integrated awareness and security across land, sea, and air, utilizing its proprietary Lattice platform to enhance intelligence, su...

Aerospace & Defense
1K-5K
Founded 2017
$2200M raised
View All Jobs 558

Description

  • Lead a centralized HR Shared Services function handling first-resolution inquiries and core operational processes.
  • Stabilize and improve a high-volume service environment with a focus on efficiency, quality, and compliance.
  • Recruit, develop, and retain a high-performing shared services team.
  • Transform HR Shared Services into a scalable function aligned with organizational growth and strategic goals.
  • Shift service delivery toward self-service enablement and greater employee autonomy.
  • Assess current workflows, knowledge base maturity, response quality, and performance metrics to identify improvement opportunities.
  • Lead operational optimization of shared services platforms to improve productivity and service quality.
  • Collaborate with technology and process teams to reduce friction and strengthen automation and digital workflows.
  • Design and maintain dashboards, KPIs, and performance management processes to track service outcomes.
  • Partner with functional Centers of Excellence and cross-functional teams to resolve root causes and improve internal customer experience.

Requirements

  • 5+ years of progressive leadership experience in a shared services or operational environment, including team management.
  • People management and team leadership experience with a track record of talent development.
  • Experience with process improvement methodologies and change management in a service delivery context.
  • Ability to manage and prioritize a heavy workload in a fast-paced, dynamic environment with evolving deadlines.
  • Strong analytical skills with the ability to interpret complex data and turn insights into operational improvements.
  • Exceptional verbal and written communication skills, along with strong problem-solving and stakeholder influence abilities.
  • Meticulous attention to detail and strong internal customer acumen.
  • Proactive leadership approach with the ability to anticipate risks and implement preemptive solutions.
  • Proficiency in shared services platforms such as Jira and Workday, as well as analytics tools.
  • Must be a U.S. Person due to access requirements for U.S. export-controlled information or facilities.

Benefits

  • Base salary range of $129,000 to $171,000 USD.
  • Highly competitive equity grants included in the majority of full-time offers.
  • Top-tier benefits for full-time employees.
  • Comprehensive benefits package available at little to no cost to employees.
  • Support for health, recovery, and future needs through the benefits package.

Interested in this position?

Apply directly on the company website

Apply Now

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