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Senior Deal Desk Analyst ⭐

1 month ago
United States
Full-time
Senior
Sales Operations
Sales and Business Development
CRM Salesforce
Apply Now
Achievers

Achievers

Achievers provides award-winning employee recognition software and engagement platforms that align company and employee values to drive business success globally.

Professional Services
251-1K
Founded 2002
$50M raised
View All Jobs 2

Description

  • Manage deal reviews, pricing requests, discount approvals, and contract structuring across new business, expansion, and renewal deals.
  • Lead complex and non-standard deals by advising on pricing, licensing models, and commercial structures.
  • Partner with Sales, Customer Success, Legal, and Finance to align deal terms, approvals, and strategy.
  • Balance sales velocity with pricing integrity, margin protection, compliance, and long-term revenue outcomes.
  • Support commissions processes through crediting validation, exception reviews, and payout accuracy.
  • Define pricing frameworks, discount matrices, approval governance, and deal guardrails.
  • Build and standardize Deal Desk processes, playbooks, and operating procedures.
  • Drive process optimization, automation, and workflow improvements to reduce manual effort and deal cycle times.
  • Develop reporting and dashboards covering deal performance, discount trends, and operational effectiveness.
  • Mentor Deal Desk Analysts and train Sales and Customer Success teams on pricing, structuring, tools, and processes.

Requirements

  • 6+ years of experience in Deal Desk, Commissions, Sales Operations, or Revenue Operations within a B2B SaaS environment.
  • Experience managing high-volume deal execution while serving as a strategic subject matter expert.
  • Strong knowledge of SaaS pricing models, discounting, contract structuring, and deal strategy.
  • Experience building, documenting, and optimizing scalable processes and workflows.
  • Demonstrated experience delivering process improvements and automation initiatives.
  • Cross-functional collaboration experience with Sales, Customer Success, Legal, and Finance.
  • Proficiency with Salesforce or an equivalent CRM, CLM tools, and workflow or automation systems.
  • Advanced Excel or Google Sheets skills with strong analytical and data interpretation capabilities.
  • Excellent communication and stakeholder management skills, including influencing without direct authority.
  • Strong attention to detail and ability to manage competing priorities in a fast-paced environment.

Benefits

  • Hybrid-first work environment in Liberty Village, Toronto.
  • Inclusive, diverse, and equitable workplace culture.
  • Accessible recruitment process with interview accommodations available.
  • Opportunities to work with research-driven technology and a collaborative, innovation-focused team.

Interested in this position?

Apply directly on the company website

Apply Now

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