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Disruption Partnerships Manager

3 weeks, 4 days ago
United States
Full-time
Junior
Partnerships Manager
Product Management
Confluence Cybersecurity JIRA Salesforce
Apply Now
ZeroFox

ZeroFox

ZeroFox provides cutting-edge external cybersecurity solutions powered by AI and human intelligence to proactively defend organizations from threats beyond the corporate perimeter.

Internet Software & Services
251-1K
Founded 2013
$160M raised
View All Jobs 3

Description

  • Support the development and management of strategic relationships with social networks, registrars, hosting platforms, and other service providers.
  • Execute day-to-day partnership operations, including partner communications, SLA tracking, and escalation handling.
  • Help build and refine workflows that improve the speed and efficiency of scam, impersonation, and brand infringement remediation.
  • Serve as a point of contact for partner-related operational issues and coordinate resolution with internal teams.
  • Collaborate with Product and Engineering to gather partner feedback, document integration requirements, and support platform enhancements.
  • Monitor and report on partnership metrics such as takedown success rates, response times, and partner engagement.
  • Stay current on trends, regulatory developments, and best practices in trust and safety, content moderation, and online abuse.
  • Support negotiation and ongoing management of partner agreements and operational frameworks.

Requirements

  • 2+ years of experience working in or with trust and safety teams at major social networks, domain registrars, or hosting platforms, with relationships that can be leveraged immediately.
  • Experience building and maintaining working relationships with external organizations and cross-functional internal teams.
  • Strong understanding of online trust and safety operations, including content moderation, abuse reporting, and takedown processes.
  • Strong organizational and project management skills, with the ability to manage multiple workstreams and partners simultaneously.
  • Clear and effective communication skills, with the ability to explain operational and technical concepts to varied audiences.
  • Problem-solving mindset with strong attention to detail and the ability to operate independently in a fast-paced environment.
  • Proficiency with collaboration and tracking tools such as Salesforce, JIRA, and Confluence, or similar tools.
  • Bachelor’s degree in Business, Communications, Cybersecurity, Law, or a related field, or equivalent practical experience.
  • Passion for cybersecurity and a working understanding of online abuse typologies such as scams, impersonation, and brand infringement.
  • Experience supporting or managing API-based integrations and technical partnership workflows, preferred.
  • Familiarity with legal and compliance considerations related to digital risk, content removal, and cross-border data sharing, preferred.

Benefits

  • Community-driven culture with employee events.
  • Generous time off.
  • Comprehensive health benefits.
  • 401(k) plan with employer match.
  • Respectful and nourishing work environment where every opinion is heard.
  • People-first culture with opportunities to be an active part of the organization.

Interested in this position?

Apply directly on the company website

Apply Now

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