Manager of Sales, PerfectScale, North America

2 weeks, 3 days ago
Full-time
Lead
Sales and Business Development
Zendesk

Zendesk

Zendesk provides a comprehensive software solution designed to enhance customer service and engagement through an AI-powered platform that facilitates communication across various channels, including text, mobile, phone, email, live chat, and social me...

Professional Services
5K-10K
Founded 2007

Description

  • Drive new enterprise logo acquisition across North America.
  • Own regional revenue, pipeline generation, and forecast accuracy for the PerfectScale business.
  • Build and execute a North America go-to-market strategy focused on Kubernetes-heavy accounts.
  • Maintain strong pipeline coverage, conversion metrics, and quarterly and annual target attainment.
  • Recruit, hire, coach, and develop a team of approximately six Enterprise Account Executives.
  • Create a culture of accountability, growth, and ownership across the sales team.
  • Own sales operations discipline, including forecast accuracy, CRM hygiene, dashboards, KPIs, and reporting.
  • Partner with RevOps to analyze trends in win rates, ACV, sales cycle, and pipeline velocity.
  • Act as an escalation point for complex enterprise deals and support pricing, approval, and negotiation strategy.
  • Personally engage in high-impact opportunities when needed.

Requirements

  • 3+ years leading quota-carrying Enterprise Account Executives in a SaaS company.
  • Proven track record of consistently meeting or exceeding team revenue targets.
  • Demonstrated excellence in pipeline management, sales forecasting, and performance analytics.
  • Strong experience operating in data-driven sales environments.
  • Salesforce proficiency required.
  • Strong understanding of Kubernetes, cloud-native architectures, and DevOps environments.
  • Ability to engage in technical infrastructure conversations with credibility.
  • Strong business acumen and ownership mentality.
  • Exceptional coaching and people leadership skills.
  • Clear communicator with executive presence.
  • Ability to thrive in a fast-paced, evolving SaaS environment.
  • BA/BS degree or equivalent practical experience.
  • Experience selling Kubernetes-related, observability, or cloud optimization tools is preferred.
  • Experience building or scaling a new enterprise sales motion is preferred.

Benefits

  • Unlimited PTO.
  • Flexible working options and a remote-friendly work environment.
  • Health insurance.
  • Parental leave.
  • Employee stock option plan.
  • Home office allowance.
  • Professional development stipend.
  • Peer recognition program.

Interested in this position?

Apply directly on the company website

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