Founding Account Executive, Stealth Product - North America

6 days, 17 hours ago
Full-time
Junior
Sales and Business Development
Zendesk

Zendesk

Zendesk provides a comprehensive software solution designed to enhance customer service and engagement through an AI-powered platform that facilitates communication across various channels, including text, mobile, phone, email, live chat, and social me...

Professional Services
5K-10K
Founded 2007

Description

  • Own the full sales cycle from first conversation through contract execution and closed deal.
  • Help define the North America go-to-market motion for the new product line, including ICP, messaging, objection handling, and pricing posture.
  • Build the first wave of reference customers and case studies for the broader GTM organization.
  • Develop and execute a regional strategy to identify high-growth opportunities and untapped markets across North America.
  • Build relationships with AWS Sales Leaders and Partner Managers to co-sell and expand market share.
  • Partner with Forward Deployed Engineers and Solutions Architects to address complex technical challenges in prospect conversations.
  • Maintain accurate forecasting in Salesforce and ensure proposals reflect the company’s delivery standards.
  • Guide customers from initial interest through onboarding readiness and a strong handoff to implementation.
  • Feed customer insights back to product and marketing on a weekly basis.
  • Generate pipeline through prospecting, networking, and creative outreach.

Requirements

  • 2+ years of quota-carrying B2B SaaS sales experience with a consistent record of meeting and exceeding quota.
  • Demonstrated experience running full sales cycles in technology sales, ideally in new business roles selling SaaS, PaaS, or IaaS products.
  • Track record of selling cloud services and understanding consumption-based models.
  • Comfort selling a new product or working in an emerging category.
  • Technical curiosity and the ability to discuss cloud computing, including AWS, Google Cloud, or Azure products and architecture.
  • Genuine interest in FinOps and how engineering organizations consume cloud services.
  • Ability to build influential relationships across matrixed organizations and turn networks into partnerships.
  • A hands-on, entrepreneurial attitude across sales and business development activities.
  • Fully remote work from US East or US West, with travel as needed.
  • Experience with Salesforce is implied by the forecasting requirement (preferred or expected).

Benefits

  • Unlimited PTO.
  • Flexible working options.
  • Health insurance.
  • Parental leave.
  • Employee stock option plan.
  • Home office allowance.
  • Professional development stipend.
  • Peer recognition program.

Interested in this position?

Apply directly on the company website

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