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Account Manager

2 days, 15 hours ago
Ireland
Full-time
Senior
Account Manager
Customer and Technical Support
CRM HubSpot
Apply Now
Zartis

Zartis

Zartis provides bespoke software development teams, outsourcing, and consulting services to drive business success with a diverse team of over 250 engineers.

Internet Software & Services
251-1K
Founded 2012
View All Jobs 2

Description

  • Own a portfolio of digital client accounts as the main point of contact and trusted advisor.
  • Build and maintain strong, long-lasting client relationships with a high standard of service.
  • Support account retention and identify opportunities for account growth.
  • Respond quickly and accurately to client needs and issues, coordinating with internal stakeholders to deliver solutions.
  • Monitor client satisfaction and engagement through regular contact with clients and embedded engineering teams.
  • Proactively identify and address potential challenges affecting client accounts.
  • Prioritize time effectively to align with essential client goals and activities.

Requirements

  • 5–6 years of experience in an Account Management role, ideally within the tech sector.
  • Experience in tech services is a strong advantage.
  • Proven ability to manage multiple client accounts simultaneously while maintaining high service quality.
  • Strong communication and interpersonal skills with the ability to build trust with client stakeholders and engineering teams.
  • Commercial mindset with experience managing revenue, identifying growth opportunities, and supporting retention.
  • Comfortable working in a fast-paced, distributed, and international environment.
  • Proactive, detail-oriented, and solution-driven approach to challenges.
  • Experience with CRM tools and account reporting; HubSpot is a plus.
  • Background in financial services, healthcare, or energy sectors is nice to have.
  • Experience managing enterprise clients is nice to have.

Benefits

  • 100% remote work.
  • Monthly WFH allowance to support remote working.
  • Career development program with 360° feedback.
  • Allocated weekly time for tech training and learning resources such as Pluralsight, Educative.io, English classes, books, conferences, and events.
  • Mentoring program with the option to give or receive mentorship.
  • Zartis Wellbeing Hub with access to mental health professionals, nutritionists, physiotherapists, fitness coaches, and wellbeing webinars.
  • Multicultural work environment with tech events, webinars, parties, and online team-building activities.

Interested in this position?

Apply directly on the company website

Apply Now

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