Digital Consultant, CPQ/Logik

3 months ago
Full-time
Mid Level
Software Development
Zaelab

Zaelab

Zaelab is a premier B2B commerce consultancy specializing in modern and innovative solutions. They excel in Salesforce Commerce Cloud, SAP Commerce Cloud, and commercetools, helping enterprises enhance digital commerce experiences and drive profitabili...

Professional Services
51-250
Founded 2010

Description

  • Support delivery of CPQ and Quote-to-Cash initiatives, contributing to solution design, configuration, and implementation.
  • Participate in client-facing discussions, solution reviews, and technical problem-solving sessions.
  • Collaborate with project teams and senior consultants/architects to meet delivery milestones with quality and consistency.
  • Assist in designing Quote-to-Cash processes including product modeling, pricing strategies, discounting, approvals, and order fulfillment workflows.
  • Configure product configurators using Logik.ai (ServiceNow CPQ) and translate business requirements into functional specifications aligned with platform best practices.
  • Participate in business and technical discovery sessions, perform current-state assessments, and support business process mapping and gap analysis.
  • Contribute to hands-on configuration, development, and testing of CPQ solutions, and troubleshoot functional and technical issues, escalating as needed.
  • Support integration efforts connecting CPQ with CRM, ERP, commerce platforms, and assist in building prototypes and proofs of concept to validate approaches.
  • Document functional and architectural design artifacts and assist in maintaining solution and implementation documentation.

Requirements

  • 3-5 years of experience in consulting, solution delivery, or technical implementation roles.
  • Experience with CPQ, Quote-to-Cash, B2B Commerce, or product configuration solutions.
  • Familiarity with ServiceNow, Logik.ai, or similar CPQ platforms.
  • Exposure to integrating CPQ with CRM, ERP, or commerce platforms.
  • Hands-on experience with web technologies such as JavaScript and REST APIs.
  • Strong analytical and problem-solving skills and excellent communication with technical and business stakeholders.
  • Ability to work in a fast-paced consulting environment and manage multiple priorities.
  • Bachelor's degree in Computer Science, Information Systems, Business, or a related field.
  • Nice-to-have: experience in digital commerce, service modernization, or customer experience projects; background in Manufacturing or B2B industries; exposure to AI-driven workflows or automation tools.
  • Certifications: expected to obtain Certified System Administrator (within 90 days), Certified Application Developer (within 6 months), and ServiceNow CPQ/Product Configuration (Logik.ai) Certification within the first year; ServiceNow or Salesforce CPQ-related certifications (e.g., ServiceNow CSA/AD, Salesforce CPQ Specialist or Revenue Cloud Consultant) are beneficial.

Benefits

  • Unlimited Vacation/PTO.
  • Full health benefits and 401(k) Fixed Percentage Plan (USA only); RRSP plan for Canada.
  • Fully remote and distributed team model.
  • Paid parental leave.
  • Ongoing training and education opportunities.
  • Flat, low-bureaucracy culture focused on responsibilities rather than titles.
  • Inclusive equal-opportunity employer with accommodations and a commitment to diversity and accessibility.

Interested in this position?

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