Solutions Engineer

3 weeks, 4 days ago
Full-time
Mid Level
Software Development
Zoo

Zoo

Zoo Zoo revolutionizes hardware design with a modern toolkit, enabling users to create innovative design tools or develop custom solutions using our infrastructure.

Internet Software & Services

Description

  • Partner with sales and prospective customers to understand use cases, requirements, and technical objectives.
  • Develop product expertise and position Zoo solutions to align with customer goals.
  • Create interactive customer demonstrations and explain integration best practices throughout the sales cycle.
  • Guide technical evaluations, manage requirements and follow-through across multiple accounts.
  • Lead proof-of-concept projects for enterprise customers with a focus on measurable ROI.
  • Support sales as the technical expert in closing enterprise and production-scale deals.
  • Ensure successful transitions from pre-sale activities to post-sale customer success.
  • Collect customer feedback and translate it into actionable product insights.
  • Help customers build successful use cases on top of Zoo’s APIs and drive adoption of new products.

Requirements

  • Bachelor’s degree in Mechanical Engineering, Computer Science, Robotics, or a related field, or equivalent professional experience.
  • Experience in a customer-facing engineering role supporting technical sales to large enterprise customers.
  • Ability to understand customer workflows, requirements, and decision processes and translate them into technical solutions.
  • Experience leading technical evaluations and managing requirements, next steps, and follow-through across multiple accounts.
  • Ability to navigate enterprise technical, security, and compliance requirements, including ITAR-controlled data procedures.
  • Knowledge of CAD software and the hardware design ecosystem.
  • General engineering acumen with practical knowledge of APIs and the Model Context Protocol (MCP).
  • Hands-on experience with AI tools such as Codex.
  • Strong technical judgment and ability to explain capabilities, limitations, and potential roadmap solutions accurately.
  • Strong communication and relationship-building skills with technical, nontechnical, and executive audiences.

Benefits

  • Salary range of $120,000–$170,000 USD, varying by geography and qualifications.
  • Competitive equity package.
  • Full benefits package, which may vary by geography.
  • Local and remote work options.

Interested in this position?

Apply directly on the company website

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