Head of Account Management North America

3 weeks, 3 days ago
Full-time
Lead
Customer and Technical Support

Yuno

Yuno is a payment orchestration and financial infrastructure platform for global businesses. It centralizes payment methods, PSPs, fraud tools, routing, reconciliation, checkout, payouts, and other payment workflows through a single API.

Payment Processing Software
51-200
Founded 2022

Description

  • Lead and develop the Key Account Management LATAM team, setting strategic goals and driving overall performance.
  • Build and maintain strong relationships with key merchants and improve the quality of client interactions.
  • Drive revenue growth by identifying new business opportunities and using market and competitive insights.
  • Define and execute account strategies focused on long-term client retention and expansion.
  • Collaborate cross-functionally with Sales, Product, Tech, Finance, Legal, and Operations to ensure seamless service delivery.
  • Use data and analytics to inform decision-making, track performance, and optimize outcomes.
  • Mentor and develop team members while fostering a culture of continuous improvement and accountability.
  • Act as an executive escalation point for strategic accounts and resolve issues with urgency and precision.

Requirements

  • Fluency in English and Spanish is required.
  • 5+ years of experience in Key Account Management, Client Success, or Relationship Management, ideally in payments or fintech.
  • Proven leadership experience managing and developing high-performing teams with international clients.
  • Strong understanding of payment technologies, financial services, and industry regulations.
  • Exceptional communication, negotiation, and presentation skills.
  • Demonstrated strategic thinking and structured problem-solving.
  • Comfort navigating ambiguity and making decisions in a fast-paced, high-growth environment.
  • Bachelor's degree in Business, Marketing, or a related field.

Benefits

  • Competitive compensation.
  • Remote work from anywhere.
  • One-time home office bonus to help set up your workspace.
  • Work equipment provided.
  • Stock options.
  • Health plan available wherever you are.
  • Flexible days off.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Marketing Principal

Resource Innovations 251-1K Renewable Electricity

Resource Innovations is seeking a Marketing Principal to lead regional marketing strategy, client partnerships, and account management for utility programs across the Eastern region.

Email Marketing Social Media Marketing
1 hour, 9 minutes ago

Account Manager II

Renaissance 1K-5K Internet Software & Services

Renaissance is hiring an Account Manager II to manage and grow a territory for its K-12 education technology products, driving renewals, expansion, and customer retention in Louisiana.

CRM Microsoft Dynamics 365 Salesforce
2 hours, 13 minutes ago

Enterprise Account Manager

StackAdapt 1K-5K Media

StackAdapt is hiring a Remote First Enterprise Client Services professional in the US to manage large B2B client accounts, oversee campaign execution, and grow existing business on its AI-powered marketing platform.

2 hours, 47 minutes ago

Renewals Specialist

Stripe 5K-10K Diversified Financial Services

Stripe is hiring a Renewals Specialist to partner with sales and customer-facing teams on contract renewals, revenue retention and expansion, and the execution of accurate, timely renewal deals.

2 hours, 49 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers