Head of Account Management North America

2 days, 22 hours ago
Full-time
Lead
Customer and Technical Support

Yuno

Yuno is a payment orchestration and financial infrastructure platform for global businesses. It centralizes payment methods, PSPs, fraud tools, routing, reconciliation, checkout, payouts, and other payment workflows through a single API.

Payment Processing Software
51-200
Founded 2022

Description

  • Lead and develop the Key Account Management LATAM team, setting strategic goals and driving overall performance.
  • Build and maintain strong relationships with key merchants and improve the quality of client interactions.
  • Drive revenue growth by identifying new business opportunities and using market and competitive insights.
  • Define and execute account strategies focused on long-term client retention and expansion.
  • Collaborate cross-functionally with Sales, Product, Tech, Finance, Legal, and Operations to ensure seamless service delivery.
  • Use data and analytics to inform decision-making, track performance, and optimize outcomes.
  • Mentor and develop team members while fostering a culture of continuous improvement and accountability.
  • Act as an executive escalation point for strategic accounts and resolve issues with urgency and precision.

Requirements

  • Fluency in English and Spanish is required.
  • 5+ years of experience in Key Account Management, Client Success, or Relationship Management, ideally in payments or fintech.
  • Proven leadership experience managing and developing high-performing teams with international clients.
  • Strong understanding of payment technologies, financial services, and industry regulations.
  • Exceptional communication, negotiation, and presentation skills.
  • Demonstrated strategic thinking and structured problem-solving.
  • Comfort navigating ambiguity and making decisions in a fast-paced, high-growth environment.
  • Bachelor's degree in Business, Marketing, or a related field.

Benefits

  • Competitive compensation.
  • Remote work from anywhere.
  • One-time home office bonus to help set up your workspace.
  • Work equipment provided.
  • Stock options.
  • Health plan available wherever you are.
  • Flexible days off.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Licensed Financial Advisor

Tandems 51-200 information technology & services

Tandems is hiring a remote Licensed Financial Advisor to support direct-to-consumer clients while helping shape advisor-facing tools and services for financial institution partners.

43 minutes ago

Account Director, Hyperscale Sales (Remote: USA)

Cologix 251-1K Diversified Telecommunication Services

Cologix is hiring a remote Account Director, Hyperscale Sales in the USA to drive strategic sales growth and close new business with hyperscale and global strategic accounts in the data center and telecommunications markets.

CRM Cybersecurity
1 hour, 51 minutes ago

Enterprise Account Manager BeLux

Veeam Software 1K-5K Internet Software & Services

Veeam is hiring an Enterprise Account Manager to drive business with corporate accounts in Belgium and Luxembourg while working through channels, GSIs, and alliances.

Salesforce
2 hours, 24 minutes ago

Enterprise Install Account Executive

Algolia 251-1K Internet Software & Services

Algolia is hiring an Install Base Account Executive to manage and expand relationships with existing customers in a remote US role focused on renewals, expansion revenue, and long-term account growth.

E-commerce
2 hours, 25 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers