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Senior Manager of Agency Development

1 day, 23 hours ago
United States
Full-time
Senior
Business Development
Sales and Business Development
CRM HubSpot
Apply Now
WorldVia

WorldVia

WorldVia specializes in providing personalized travel planning services through a network of over 2,000 experienced travel advisors, helping clients create memorable vacations tailored to their desires for joy, romance, and adventure.

Consumer Services
11-50
Founded 2014
View All Jobs 7

Description

  • Directly manage, coach, and develop members of the Agency Development team.
  • Own departmental initiatives by translating strategy into plans, timelines, and deliverables.
  • Build and maintain scalable onboarding, training, and advisor lifecycle programs.
  • Partner with the Director of Agency Development on expansion, member success, booking support, and business growth initiatives.
  • Lead special projects such as membership plan structuring, pricing strategy, and program redesigns.
  • Represent Agency Development in cross-functional work with Marketing, Finance, and Product.
  • Own performance reporting and KPI tracking, analyze trends, and recommend actions.
  • Implement goal-setting frameworks and hold team leads accountable for measurable outcomes.
  • Identify operational gaps and create the processes, tools, and documentation needed to close them.
  • Own CRM and reporting system optimization, including HubSpot, to improve visibility and efficiency.

Requirements

  • Bachelor's degree in Business, Marketing, Hospitality, or a related field.
  • 5-8 years of experience in the travel industry, including account management, member success, or growth roles.
  • 2+ years of experience directly managing or developing team members.
  • Demonstrated ability to lead cross-functional initiatives from strategy through execution.
  • Deep understanding of the travel agency business model and host agency operations.
  • Proficiency with CRM platforms (HubSpot preferred), reporting tools, and performance analytics.
  • Strong executive presence with exceptional written and verbal communication skills.
  • Comfort operating in ambiguity, building structure from first principles, and managing multiple priorities at once.

Benefits

  • Competitive salary and performance-based bonuses.
  • Employer-sponsored medical and dental insurance with employee contribution.
  • Fully funded life insurance (1x salary) and long-term disability insurance.
  • Optional employee-paid vision insurance and short-term disability insurance.
  • 401(k) with up to 4% company match.
  • Paid time off plus company holidays.
  • Additional time off for your birthday and work anniversary.
  • Discount travel program and travel industry perks/discounts.
  • Opportunities for professional development and career growth.

Interested in this position?

Apply directly on the company website

Apply Now

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