Marketing Operations Manager

9 hours, 36 minutes ago
Full-time
Senior
Marketing and Growth
WorkWave

WorkWave

WorkWave provides field service management software solutions to automate business operations, improve efficiency, and enhance customer experiences through a suite of products like PestPac® and WorkWave Service™.

Professional Services
251-1K
Founded 1984

Description

  • Administer and maintain Pardot, Webflow, GA4, 6sense, ZoomInfo, DataGroomr, and related marketing platforms.
  • Configure Pardot automation rules, lead scoring and grading, forms, email templates, and dynamic lists.
  • Manage ZoomInfo, Pardot, and Salesforce integrations, including imports, field mapping, synchronization, and error resolution.
  • Maintain GA4 data streams, event tracking, custom dimensions, conversion goals, attribution reporting, and tag configurations.
  • Monitor data quality through deduplication, database health checks, record cleanup, and contact hygiene processes.
  • Enforce UTM, lead tracking, source attribution, and full-funnel measurement standards.
  • Monitor lead flow and funnel metrics, investigate anomalies, and resolve tracking or conversion issues.
  • Manage GDPR/CCPA removal requests and other data privacy operations.
  • Build campaign audiences and segments in Salesforce and Pardot, and support onboarding of new marketing tools.
  • Identify, test, implement, and document AI-powered workflows for content, campaigns, enrichment, and reporting.
  • Serve as the marketing systems expert for Sales, IT, and Revenue Operations, while managing vendors, renewals, and licenses.

Requirements

  • 5+ years of hands-on experience in Marketing Operations, Revenue Operations, or Demand Generation in a B2B environment.
  • Strong experience with Pardot (Salesforce Marketing Cloud Account Engagement) and Salesforce CRM.
  • Experience with Google Analytics 4 and tag management systems.
  • Experience with 6sense or comparable ABM and intent-data platforms.
  • Experience with ZoomInfo or comparable data-enrichment tools and CRM/marketing automation integrations.
  • Proven experience managing lead scoring, grading, routing, data hygiene, and marketing data flows.
  • Familiarity with building, documenting, and implementing AI-driven marketing workflows.
  • Salesforce Certified Marketing Cloud Account Engagement Specialist or Consultant certification preferred.
  • Google Analytics 4 certification preferred.
  • Adaptability, independent problem-solving, analytical attention to detail, and the ability to translate technical systems into operational steps.

Benefits

  • Remote-first work environment with flexibility to work virtually or from company offices.
  • Health and dental insurance, plus a 401(k) with company match.
  • Flexible Time Off or generous PTO, paid holidays, and up to four weeks of paid bonding leave.
  • Tuition reimbursement and access to professional development training and video libraries.
  • Employee Assistance Program with 24/7 counseling, financial and legal support, and adoption assistance.
  • 24/7 virtual medical care through Teladoc.
  • Quarterly peer-nominated awards, regional discounts, and community volunteer opportunities.

Interested in this position?

Apply directly on the company website

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