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Director, Revenue Operations

2 months, 2 weeks ago
United States
Full-time
Executive
Sales Operations
Sales and Business Development
CRM Salesforce
Apply Now
WorkWave

WorkWave

WorkWave provides field service management software solutions to automate business operations, improve efficiency, and enhance customer experiences through a suite of products like PestPac® and WorkWave Service™.

Professional Services
251-1K
Founded 1984
View All Jobs 9

Description

  • Lead the annual go-to-market planning process, including quota design, territory design, capacity modeling, headcount planning, and segmentation across global regions.
  • Own the global forecasting cadence and partner with sales leaders to improve forecast accuracy and booking visibility.
  • Enforce CRM data governance to support accurate bookings, revenue tracking, and compensation tracking.
  • Develop and maintain dashboards, KPIs, and QBR reporting for pipeline health, conversion rates, productivity, and attainment.
  • Translate sales performance data into actionable insights for sales leaders and executives.
  • Serve as the primary operational liaison to sales leadership and drive process improvements that increase efficiency and shorten cycle times.
  • Oversee Salesforce and the broader RevTech stack, including CRM, CPQ, CLM, and BI tools, to support scalable sales processes.
  • Drive continuous improvement across the revenue lifecycle, including handoffs between Marketing, Sales, and Customer Success.
  • Lead, mentor, and grow a global Sales Operations team while building a culture of accountability and continuous improvement.

Requirements

  • Bachelor’s degree in Business, Finance, or a related field.
  • 10+ years of relevant experience in Revenue Operations, Strategic Finance, FP&A, Sales Operations, or related roles within a B2B SaaS or technology company.
  • Proven experience leading annual sales planning, forecasting, and GTM execution in a complex environment.
  • Proven track record in annual financial planning (AOP), revenue modeling, top-down and bottom-up forecasting, and capacity planning in global environments.
  • Familiarity with CPQ, CLM, and Business Intelligence tools within the RevTech stack.
  • Advanced expertise in financial modeling and BI tools, including board reporting.
  • Strong command of revenue recognition standards and financial principles.
  • Deep understanding of SaaS unit economics, including LTV, CAC, and net retention, and their impact on global GAAP/IFRS standards.
  • Expertise in Salesforce, including reporting, forecasting, and territory management.
  • Strong understanding of SaaS commercial models and global enterprise sales processes.
  • Exceptional analytical, communication, and cross-functional leadership skills with the ability to influence at all levels of the organization.
  • Ability to manage multiple priorities in a fast-paced, high-growth environment.
  • Ability to travel 15%.
  • Experience leading revenue operations for global SaaS sales organizations with complex, multi-product solutions at a PE-backed company is preferred.
  • Prior experience managing and developing a direct team is preferred.

Benefits

  • $150,000 to $180,000 annual base salary.
  • Role is bonus eligible.
  • Health and dental insurance.
  • 401(k) with company match.
  • Flexible Time Off policy or generous PTO plan, plus paid holidays.
  • Up to 4 weeks of paid bonding leave.
  • Tuition reimbursement.
  • Robust Employee Assistance Program, including free 24/7/365 counseling, financial counseling, legal guidance, and adoption assistance.
  • 24/7 virtual medical care through Teladoc.
  • Quarterly awards based on peer nominations.
  • Regional discounts and perks.
  • Opportunities to participate in charitable events and give back to the community.
  • Remote-first work environment with flexibility to work virtually or in the office.

Interested in this position?

Apply directly on the company website

Apply Now

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