Partner Manager

3 months, 4 weeks ago
Full-time
Mid Level
Sales and Business Development
WorkMotion

WorkMotion

WorkMotion provides comprehensive global HR solutions that enable businesses to hire, onboard, and manage employees in over 160 countries efficiently and compliantly, facilitating a seamless transition to new ways of working.

Professional Services
251-1K
Founded 2020
$77M raised

Description

  • Manage and deepen relationships with WorkMotion’s global Employer of Record partner and supplier network.
  • Serve as the central point of contact for partner-related matters, coordinating escalations, operational changes, and strategic initiatives.
  • Support internal teams with partner escalations and resolve high-impact or high-risk issues to maintain service continuity and accountability.
  • Measure and evaluate partner performance across service quality, responsiveness, knowledge, compliance, and data quality.
  • Prepare and lead Quarterly Business Reviews with key partners.
  • Own commercial outcomes, including pricing negotiation strategy and partner profitability margin performance.
  • Identify new collaboration opportunities and synergies with new and existing partners across the global network.
  • Work closely with Operations, Payroll, Finance, and Legal teams to improve client and employee experience.
  • Maintain partner documents, records, and data to ensure accuracy and audit readiness.
  • Identify and mitigate risks, inefficiencies, and gaps in partner management systems and internal processes.

Requirements

  • 4+ years of relevant experience in partner/supplier management, account management, or operations within an Employer of Record, HR outsourcing, payroll, or global mobility environment.
  • Excellent relationship-management skills and the ability to build trust and effective working relationships quickly.
  • Demonstrated commercial acumen with experience supporting or leading pricing, cost structures, or financial decision-making.
  • Strong analytical skills with the ability to interpret data, identify trends, and support decision-making.
  • Proven problem-solving skills with the ability to independently and creatively unblock challenges.
  • Open-minded, entrepreneurial, and flexible work attitude in a dynamic environment.
  • High level of ownership and accountability, with the ability to operate in a fast-paced and ambiguous environment.
  • Fluency in written and spoken English.
  • Experience with process automation and AI implementation in daily tasks.
  • Previous experience in partner/supplier management in the Employer of Record or staffing industry is preferred.
  • Solid understanding of global employment frameworks, labor law fundamentals, and cross-border workforce management is preferred.
  • Experience with Excel, Google Sheets, Salesforce, or PowerBI is a plus.
  • Additional experience in project management, legal/paralegal, or international expansion/market entry roles is a plus.

Benefits

  • Global remote work flexibility through the WorkFlex program, with the ability to work from anywhere, anytime.
  • A dedicated Well-Being Day for mental health and recharging.
  • Subsidised gym memberships for fitness and staying active.
  • Training and Development Allowance to support ongoing learning and growth.
  • Annual team meetups to stay connected with colleagues.
  • Opportunity to work on a global team spread across 26 countries.
  • Equal opportunity employer committed to diversity and inclusion.
  • Benefits may vary depending on location due to local laws and regulations.

Interested in this position?

Apply directly on the company website

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