Workato

Workato

Workato is the Enterprise Automation Platform that enables seamless integration and automation of workflows for both business and IT teams, utilizing AI-powered technology for efficient outcomes.

IT Services
251-1K
Founded 2013
$415M raised

Description

  • Design intelligent, autonomous agentic AI workflows using multi-agent collaboration and Workato’s automation capabilities.
  • Design and deploy agentic AI solutions with Workato’s connectors, workflows, and recipes for context-aware, grounded responses from LLMs.
  • Develop prompting, memory management, and behavior-planning techniques so agents can author and execute complex workflows reliably.
  • Troubleshoot and analyze AI-driven architectures, including scalable RAG pipelines and agent frameworks built on the Workato platform.
  • Develop and maintain robust, scalable AI-powered IT workflows with agent-based decision-making and dynamic retrieval mechanisms.
  • Monitor AI system performance and continuously improve efficiency and reliability.
  • Work closely with customers to understand use cases and deliver tailored agentic AI and RAG-based solutions.
  • Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks and ensure smooth deployment.
  • Contribute to internal process improvements and knowledge sharing by adding to Workato’s knowledge base.
  • Support product development from ideation through implementation and help create technical and design specifications.

Requirements

  • BTech/BE or higher technical education in Computer Science, Artificial Intelligence, Machine Learning, or a related field.
  • 8+ years of relevant experience in design, development, and implementation, including at least 3 years of experience in Workato.
  • Proven experience in AI engineering, with a focus on agent-based systems.
  • Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations.
  • Hands-on experience with integration technologies, middleware, integration architecture patterns, web services, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and databases.
  • 5+ years of experience with integration platforms such as Workato, TIBCO, Dell Boomi, MuleSoft, or other automation tools is a plus.
  • Experience with cloud technologies, including iPaaS, SaaS applications, and cloud infrastructure, is a plus.
  • Strong working knowledge of RESTful and SOAP/XML APIs, JSON, and RDBMS/NoSQL databases.
  • 2-3 years of coding experience in Java, Python, or Ruby.
  • Experience with cloud business apps such as Workday, NetSuite, Salesforce, ServiceNow, or Marketo is a plus.
  • Working knowledge of microservices or API-based integration architecture, event-driven architecture, and process automation via BPM or RPA is a plus.
  • Strong collaboration, critical thinking, and analytical skills with an entrepreneurial, proactive mindset.
  • Ability to prioritize tasks and manage time effectively under high-pressure situations.
  • Strong written and oral communication skills in English, including the ability to explain complex technical concepts to non-technical audiences.
  • Fast learner who can independently research and synthesize ideas, information, and options quickly.

Benefits

  • Flexible, trust-oriented culture with strong ownership.
  • Vibrant and dynamic work environment.
  • Benefits designed to support productivity and self-care.
  • Recognition as a remote-friendly workplace, including being ranked #1 best company for remote workers by Quartz.

Interested in this position?

Apply directly on the company website

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