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Medical Appointment Setter

22 hours, 47 minutes ago
Philippines
Full-time
Junior
Business Development
Customer and Technical Support
Cybersecurity HIPAA
Apply Now
Winning Assistants

Winning Assistants

Winning Assistants specializes in providing HIPAA certified virtual assistants to healthcare professionals, enabling them to efficiently manage administrative tasks such as medical billing, coding, and patient communications, thereby allowing clients t...

Health Care Providers & Services
View All Jobs 29

Description

  • Answer inbound calls promptly and professionally.
  • Respond to new patient inquiries and convert leads into scheduled appointments.
  • Follow up with prospective patients through phone, email, and text.
  • Schedule, reschedule, and confirm patient appointments using Jane EMR.
  • Perform courtesy insurance eligibility and benefits verification for out-of-network patients.
  • Update and maintain accurate patient information in the EMR.
  • Follow up with inactive patients to encourage them to return for care.
  • Build relationships with referring providers and other medical offices.
  • Conduct outreach to referral partners to help grow the practice.
  • Manage the owner's calendar and email as needed.
  • Complete additional administrative tasks to support daily operations.

Requirements

  • At least 1 year of experience in sales, appointment setting, or lead conversion with excellent people skills.
  • Experience using EMR/EHR systems and phone systems.
  • Healthcare administrative experience and knowledge of medical terminology and insurance verification is highly preferred.
  • Experience working with U.S.-based companies.
  • Strong verbal and written English communication skills.
  • Must be organized, detail-oriented, and able to work independently in a fast-paced environment.
  • Experience with Jane EMR is highly preferred.
  • Must speak and write English clearly and professionally.
  • Must have relevant work experience.
  • Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding.
  • Must be available to attend video meetings with camera on when required.
  • Reliable laptop or desktop computer.
  • Stable high-speed internet connection with a minimum of 25 Mbps.
  • Noise-canceling headset.
  • Working webcam for virtual meetings.
  • Quiet and professional workspace.

Benefits

  • Dedicated HR and contractor support team.
  • Optional premium VPN access for added privacy and security.
  • Provided HIPAA and cybersecurity training plus certification.
  • Access to Top 1% VA performance training.
  • Client-approved U.S. holidays off, subject to client needs.
  • Client-approved paid or unpaid time off, if offered by the client.
  • Access to templates, workflow guides, productivity tools, and SOP support.
  • Optional performance-based incentives such as bonuses, increased hours, or other rewards.

Interested in this position?

Apply directly on the company website

Apply Now

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