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VA Onboarding Specialist

4 hours, 25 minutes ago
Philippines
Full-time
Mid Level
Human Resources
HR and Recruiting
Apply Now
Wing Assistant

Wing Assistant

Wing Assistant: Your dedicated assistant for businesses and executives, offering affordable support for essential tasks to drive business growth.

Professional Services
51-250
Founded 2017
$2M raised
View All Jobs 345

Description

  • Manage the end-to-end onboarding process for new Virtual Assistants from offer confirmation to operational handover.
  • Conduct orientation sessions covering company policies, communication tools, escalation paths, and performance expectations.
  • Ensure systems access, credentials, and internal accounts are properly set up before deployment.
  • Collaborate with Talent, Training, Operations, People Ops, and Compliance to confirm pre-deployment requirements and documentation are completed.
  • Track onboarding progress, maintain checklists, and ensure timely completion of all required steps.
  • Communicate clearly and supportively with new hires throughout the onboarding journey, answering questions and concerns promptly.
  • Collect and summarize feedback from new Virtual Assistants to improve onboarding efficiency and engagement.
  • Support the transition into training or client readiness programs and close any gaps in knowledge or setup.
  • Contribute to the continuous improvement of onboarding workflows, materials, and automation.

Requirements

  • Minimum 3 years of experience in onboarding, training coordination, or HR operations.
  • Experience in a BPO, staffing, or remote workforce environment is preferred.
  • Excellent communication and interpersonal skills with strong empathy for new hires.
  • Highly organized and detail-oriented, with the ability to manage multiple onboarding batches concurrently.
  • Proficiency in Google Workspace, HRIS or ATS systems, and onboarding management tools.
  • Strong understanding of remote team enablement and virtual communication norms.
  • Comfortable conducting live sessions or presentations for large groups.
  • Background in L&D or training delivery is preferred, especially for virtual assistant roles.
  • Familiarity with process documentation, employee lifecycle management, or learning management systems (LMS) is preferred.
  • Experience creating onboarding materials such as guides, slide decks, or video walkthroughs is preferred.

Benefits

  • Salary of PHP 45,000–70,000 per month, based on experience and performance.
  • Remote / hybrid work setup.
  • Full-time corporate employment.
  • Opportunity to work in Learning & Development on the onboarding experience for Virtual Assistants.

Interested in this position?

Apply directly on the company website

Apply Now

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