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Lead, Client Partnerships- Sureel

10 hours, 49 minutes ago
Canada
Full-time
Lead
Account Manager
Sales and Business Development
CRM
Apply Now
Warner Music Group

Warner Music Group

Warner Music Group (WMG) is a global music entertainment company that encompasses recorded music, music publishing, and artist services. With a rich history spanning over 200 years, WMG is home to iconic record labels and a leading music publisher, rep...

Media
5K-10K
Founded 1929
View All Jobs 18

Description

  • Own senior rights-holder relationships from commercial handoff through pilots, onboarding, adoption, and expansion.
  • Lead partners through testing, data reviews, implementations, product feedback, and decision-making.
  • Translate partner needs and feedback into actionable input for Product, Engineering, and AI teams.
  • Explain Sureel’s attribution and payout models, data, and reports to rights-holder partners.
  • Identify broader patterns across partner conversations to inform product, commercial strategy, and industry direction.
  • Develop processes, tools, and approaches for managing the partner network at scale.
  • Ensure partner-facing attribution data and reporting are accurate, consistent, and trusted.
  • Identify opportunities to expand use cases, catalog participation, and platform adoption.
  • Represent Sureel in senior partner meetings and industry settings, including with Warner Music Group counterparts.
  • Work with leadership to prioritize client strategy and build the client function as the company grows.

Requirements

  • Deep experience with music rights, metadata, and/or collective management, including splits, share pictures, composition and recording rights, and CMO or publisher payments.
  • Experience building and managing senior relationships with rights-holders, clients, partners, or industry stakeholders.
  • Ability to translate client insights into product, business, and commercial decisions.
  • Comfort working with data and technical details, questioning datasets, and explaining findings to non-technical partners.
  • Strong judgment and ability to build trust, represent leadership, and escalate issues appropriately.
  • Clear communication skills and ability to remain composed in a fast-moving environment.
  • Ability to distinguish individual client requests from broader market signals.
  • Interest in the music industry and experience working in collaborative, startup-paced environments.
  • Preferred: Experience with artists, labels, publishers, CMOs/PROs, music-tech or metadata companies, or senior consulting relationships.
  • Preferred: Experience in client/QA, business operations, client relations, strategic partnerships, metadata or rights standards initiatives, and C-level client strategy.
  • Preferred: Familiarity with Google Workspace, CRM and calendar tools, and expense systems such as Concur.

Benefits

  • Opportunity to work at an independent, federated company within Warner Music Group.
  • Work focused on improving creator rights, attribution, protection, and licensing across music and media.
  • Small, collaborative, startup-paced team environment.
  • Commitment to building a diverse team and fairly recognizing creators.

Interested in this position?

Apply directly on the company website

Apply Now

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