Deal Desk Analyst

1 hour, 43 minutes ago
Full-time
Mid Level
Sales and Business Development
Vonage

Vonage

Vonage provides flexible and affordable cloud communication services for consumers and businesses, including VoIP, unified communications, and contact centers, all on a highly flexible platform.

Diversified Telecommunication Services
1K-5K
Founded 1998

Description

  • Build price quotes for customers, including large and strategic accounts.
  • Analyze deal margins and competitive positioning to support winning deals and protect financial health.
  • Collaborate with Operations, Finance, Legal, Product, and Pricing teams to improve the customer onboarding experience.
  • Drive adoption of CPQ and the self-service quoting process in Salesforce.
  • Turn deal data into insights on pricing trends and competitive shifts to inform global pricing strategy.
  • Improve tools, templates, and processes to increase Deal Desk efficiency.
  • Train and advise Sales and other stakeholders on pricing, quoting, onboarding, and commercial best practices.
  • Define and manage projects that improve operational efficiency and deal velocity.
  • Act as a strategic advisor on commercial aspects of deals and pricing strategy.

Requirements

  • Bachelor’s degree required; Business, Economics, Finance, or Accounting preferred.
  • 4+ years of experience in Strategic Deal Desk, Sales Operations, or Commercial Finance.
  • Experience in a fast-paced SaaS or Telecom environment.
  • Proficiency with Salesforce (SFDC), Tableau, and CPQ tools.
  • Strong analytical skills and data manipulation ability in Excel.
  • Excellent communication and problem-solving skills.
  • Fluent in English.
  • Self-starter who is structured, delivery-focused, and customer-focused.
  • Comfortable working in a fast-paced, global, multicultural environment.
  • Experience with pricing, quoting, or onboarding processes is preferred.

Benefits

  • Medical insurance.
  • Group life insurance.
  • Meal card (Pluxee Tienda Card).
  • Volunteer time (VTO).
  • Ericsson Care Line.
  • Additional benefits and perks discussed during the interview process.

Interested in this position?

Apply directly on the company website

Apply Now

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