Atlassian Administrator

2 weeks, 6 days ago
Full-time
Junior
Customer and Technical Support
Viseven

Viseven

Viseven specializes in providing advanced marketing technology solutions tailored for the life sciences and pharmaceutical industries, focusing on enhancing digital communication and marketing strategies to improve brand visibility and customer engagem...

Pharmaceuticals
251-1K
Founded 2009

Description

  • Perform basic administration tasks for Atlassian products, including Jira Software, Jira Service Management, and Confluence.
  • Create and maintain up-to-date documentation for system processes and functionality.
  • Implement business processes for internal and external customers in the Atlassian environment.
  • Configure data exchange workflows between Atlassian products and other systems such as CRM, ERP, and HiBob.
  • Provide basic technical support for the service infrastructure of Atlassian products.
  • Support the execution of simple tasks and take on intermediate-level cases as needed.

Requirements

  • 1+ year of professional experience.
  • Understanding of the functional capabilities of Atlassian products, especially Jira and Confluence.
  • Basic administration skills for Atlassian products.
  • Ability to handle simple tasks and willingness to work on intermediate-complexity cases.
  • Basic theoretical knowledge of business analysis and requirements management.
  • Ability to document requirements in Agile formats such as Epic, User Story, and Given-When-Then scenarios.
  • Basic English for reading technical documentation.
  • Knowledge of Groovy and practical experience working with it.
  • Basic knowledge of relevant technologies in the domain area.
  • Basic database knowledge and ability to work with MySQL, MSSQL, and PostgreSQL.
  • Basic understanding and application of API and REST API principles.

Benefits

  • Competitive compensation with regular salary reviews.
  • Professional and career growth opportunities.
  • Paid vacation: 18 working days per year, increasing to 20 days after 2 years.
  • Paid sick leave without supporting documents: 4 working days per year.
  • Documented sick leave: 20 working days per year.
  • Family leave: 3 paid working days for marriage, childbirth, or bereavement.
  • Comprehensive health insurance, including massage and physiotherapy courses.
  • English language courses.
  • Opportunities to attend professional forums and conferences.
  • Regular company events and team-building activities.
  • Comfortable work environment with a fully equipped office and the option to work from home.

Interested in this position?

Apply directly on the company website

Apply Now

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