Virtual Assistance Services

Virtual Assistance Services

VirtualStaff365 is a Melbourne-based outsourcing specialist that helps Australian businesses source, hire, and retain virtual staff. They assist in improving operational efficiency, reducing staffing costs, and growing businesses by providing professio...

Professional Services
11-50
Founded 2016

Description

  • Conduct keyword research, track rankings and organic traffic, and recommend monthly SEO content priorities.
  • Create and optimize on-page and off-page content using generative AI to support engagement and lead generation.
  • Build do-follow links and coordinate backlink outreach with external publications.
  • Create, schedule, and publish social media content across Instagram, Facebook, LinkedIn, and other channels.
  • Write captions and support basic creative production, including image resizing, short-form video editing, and story formatting.
  • Monitor and respond to comments, messages, and inquiries within a two-business-hour SLA.
  • Assist with email and SMS campaign setup, scheduling, and execution.
  • Support Meta advertising by coordinating with the external agency and preparing converting creatives and basic ad copy.
  • Update websites, landing pages, Shopify content, and general website administration items such as product details and testimonials.
  • Manage lead validation, CRM data accuracy, and follow-up calls or emails to route inquiries correctly.
  • Develop and maintain client-facing collateral, internal learning resources, and the Before and After Program materials.

Requirements

  • Demonstrated experience using generative AI in a professional setting to improve output quality and efficiency.
  • Previous copywriting experience for digital channels and social platforms.
  • Professional experience managing or contributing to social media accounts across Instagram, Facebook, and LinkedIn.
  • Demonstrated design ability and proficiency with Canva.
  • Strong written and verbal communication skills with the ability to produce compelling, on-brand copy.
  • Strong organizational skills with a process-oriented approach to managing multiple priorities and deadlines.
  • Comfort with conducting outbound follow-up calls and emails to validate inquiries and leads.
  • High reliability, accountability, and a respectful, collaborative approach to teamwork.
  • Understanding of or genuine interest in the beauty, aesthetics, or wellness industry (preferred).
  • Experience with SEO tools such as SE Ranking, Agency Analytics, Google Analytics, or Google Search Console (preferred).
  • Working knowledge of email marketing platforms like Klaviyo and SMS marketing tools (preferred).
  • Familiarity with website administration tools such as WordPress Elementor and Shopify (preferred).
  • Formal qualification in Marketing and Public Relations (preferred).

Benefits

  • Permanent work-from-home setup.
  • Day shift aligned to Australian Eastern Standard Time business hours.
  • Full-time employment.
  • HMO coverage.
  • Annual leave.
  • Christmas bonus equivalent to one month’s wage, pro-rated.

Interested in this position?

Apply directly on the company website

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