Customer Account Manager

2 months ago
Full-time
Mid Level
Customer and Technical Support
Versapay

Versapay

Versapay provides cloud-based accounts receivable automation software and integrated payment solutions that enhance efficiency and cash flow for businesses by facilitating electronic invoice presentment and online payment collaboration with customers.

Capital Markets
51-250
Founded 2006
$16M raised

Description

  • Own and grow a portfolio of existing customers by identifying expansion opportunities across Versapay’s payments and AR automation solutions.
  • Partner with Customer Success Managers to develop coordinated account strategies and execute strategic account plans.
  • Engage finance, accounting, and IT leaders to understand priorities, challenges, and transformation goals.
  • Lead the commercial motion within assigned accounts, including opportunity identification, qualification, value articulation, proposal development, and commercial negotiation.
  • Serve as the primary point of contact for sales-related activities throughout the expansion cycle.
  • Track, forecast, and maintain pipeline activity with accurate updates for management and stakeholders.
  • Collaborate cross-functionally with Product, Marketing, Solutions Consulting, and Implementation teams.
  • Act as a trusted advisor by teaching best practices, uncovering inefficiencies, and recommending tailored solutions.
  • Drive customer outcomes and revenue growth through long-term relationship building and account expansion.

Requirements

  • 3-5 years of B2B SaaS sales experience, with bonus consideration for tech startup experience selling into finance and exposure to accounting.
  • Experience managing and growing existing accounts with a strong focus on relationship building and client retention.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to close mid-market deals without executive sponsorship.
  • Strong track record of exceeding sales quotas and closing deals with an average selling price of $50K+.
  • Experience developing and executing your own business opportunities through to final sale.
  • Ability to sell both the emotional and rational value of digital transformation in the invoice-to-cash process.
  • A challenger mindset with the ability to lead with commercial insight and control the sales process.
  • Well organized, process-oriented, and able to manage multiple moving pieces while maintaining strong pipeline hygiene and accurate forecasting.
  • Proficiency with CRM software such as Salesforce, Microsoft Office, and sales engagement platforms such as Salesloft, Outreach, or HVS.

Benefits

  • Base salary of $80,000–$90,000 per year.
  • OTE of $135,000–$150,000.
  • Remote position in the United States.
  • Equal opportunity employer committed to diversity and non-discrimination.

Interested in this position?

Apply directly on the company website

Apply Now

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