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Renewals Manager

1 month, 1 week ago
United States
Full-time
Senior
Account Manager
Customer and Technical Support
CRM Salesforce
Apply Now
Bluesight

Bluesight

Bluesight is a Medication Intelligence™ company that provides RFID-enabled solutions for hospital pharmacies to optimize medication management and prevent drug diversion.

Pharmaceuticals
51-250
Founded 2011
$37M raised
View All Jobs 9

Description

  • Manage the full renewal lifecycle, including quoting, approvals, negotiations, and contracting.
  • Negotiate existing customer renewal contracts and communicate terms and value outcomes.
  • Begin and manage multiple renewal engagements at least 90 days before renewal dates.
  • Maintain accurate CRM data, including contacts, forecasts, pricing, and pipeline information.
  • Support customers with renewal maintenance and invoicing requests.
  • Build and maintain strong relationships across the customer portfolio.
  • Meet or exceed dollar and unit retention targets while identifying upsell and cross-sell opportunities.
  • Identify additional sales opportunities during customer interactions.
  • Understand customer business goals, needs, risks, and overall account health.
  • Lead quarterly account reviews with commercial leadership and communicate expansion opportunities.

Requirements

  • At least 5 years of account management and renewals experience, including forecasting, pricing and proposal creation, negotiation, and contract execution.
  • Experience in the SaaS industry required; healthcare SaaS experience preferred.
  • Experience with Salesforce preferred.
  • Strong client-service orientation and relationship-building skills.
  • Excellent written and verbal communication skills for internal and external audiences.
  • Highly organized, detail-oriented, self-motivated, resourceful, and reliable.
  • Strong problem-solving and project-management abilities.
  • Ability to work flexibly and effectively in a fast-paced, evolving environment.
  • Ability to assess situations and adapt communication or approach accordingly.
  • Proven ability to meet deadlines and deliver timely results.

Benefits

  • Competitive salary.
  • Unlimited vacation time.
  • Generous insurance coverage.
  • 401(k) program with company match.
  • Collaborative, team-oriented culture.
  • Open to applicants in the continental United States.

Interested in this position?

Apply directly on the company website

Apply Now

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