Solutions Engineer

2 hours, 55 minutes ago
Full-time
Mid Level
Software Development
Verifiable

Verifiable

Verifiable offers cutting-edge medical credentialing and provider network software, automating primary source verifications to streamline healthcare operations.

Internet Software & Services
51-250
$74M raised

Description

  • Assess technical fit and scope API and web app opportunities early in the sales process.
  • Review and own statements of work for API and web app implementation scopes.
  • Support implementation of API and web app customers.
  • Resolve escalated API-related Zendesk tickets and provide technical context to Support.
  • Support upselling and solutioning discussions with existing API customers.
  • Coordinate Sales, Implementation, Engineering, and Support to keep API commitments visible and on track.
  • Translate customer integration needs into feasible platform solutions and help shape the new role.

Requirements

  • 3+ years of experience in a Solutions Engineer, Sales Engineer, or similar pre-sales role in B2B SaaS.
  • Working familiarity with APIs and integrations, including the ability to scope requirements and communicate with technical stakeholders.
  • Experience scoping or reviewing client statements of work (SOWs).
  • Strong written and verbal communication skills with confidence in customer-facing interactions.
  • Ability to operate effectively in an ambiguous, evolving role.
  • Customer-retention mindset focused on protecting and growing API customer relationships.
  • Self-starter who can create structure without established precedent.
  • Strong cross-functional communication skills with clients, sales teams, and engineers.

Benefits

  • Fully distributed remote work environment across the US and internationally.
  • Health, vision, and dental insurance plans.
  • Unlimited paid time off.
  • New Apple equipment.
  • Startup equity included in the compensation package.

Interested in this position?

Apply directly on the company website

Apply Now

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