Reimbursement Operations Supervisor (PST)

2 hours, 17 minutes ago
Full-time
Lead
Operations
Veracyte

Veracyte

Veracyte develops innovative molecular diagnostic tests that provide clinicians with critical insights to enhance cancer diagnosis and treatment, ultimately aiming to improve patient outcomes and reduce healthcare costs.

Pharmaceuticals
251-1K
Founded 2008

Description

  • Supervise a reimbursement operations team to manage daily work efficiently and accurately.
  • Review team performance metrics regularly and provide coaching and feedback.
  • Lead onboarding, training, and ongoing development for team members.
  • Support department-wide training efforts as needed.
  • Identify changes in payer behavior, resolve issues, and implement process improvements.
  • Assist leadership in developing new procedures with compliance, policy, and contractual considerations.
  • Collaborate across billing and other departments, including Market Access, Commercial, Customer Care, and Finance.
  • Serve as the main point of contact for escalated claims issues and corrective actions.
  • Use reporting and analytical tools independently to support operations and decision-making.
  • Manage escalated patient financial navigation issues with compassion.

Requirements

  • High school diploma or GED required.
  • Associate's or bachelor's degree in healthcare administration, business, or a related field preferred.
  • 6+ years of experience in medical billing, insurance claims, or revenue cycle operations.
  • 2+ years of experience managing a team.
  • Strong background with Microsoft Office, especially Word and Excel.
  • Ability to use Tableau, Excel, and other reporting tools for analytical work.
  • Experience with billing software such as Epic, XiFin, or Quadax.
  • Familiarity with laboratory information systems and CRMs, preferably Salesforce.
  • Strong knowledge of reimbursement processes, payer requirements, and regulations.
  • Understanding of HIPAA compliance and healthcare privacy regulations.
  • Excellent communication, mentoring, leadership, conflict resolution, and problem-solving skills.
  • Ability to manage competing priorities in a fast-paced environment while meeting deadlines and quality standards.
  • Strong organization, attention to detail, and ability to balance big-picture thinking with day-to-day execution.
  • Monday-Friday schedule, 8:30am-5pm PST.
  • Remote work indicated by #LI-Remote.

Benefits

  • Base salary range of $80,000 to $98,000 USD.
  • Eligible for additional discretionary bonuses and incentives.
  • Eligible for restricted stock units.
  • Competitive compensation and benefits package.
  • Remote work arrangement.
  • Opportunity to work for a 2024 Certified Great Place to Work company.
  • Inclusive workplace with a focus on diverse backgrounds and employee empowerment.

Interested in this position?

Apply directly on the company website

Apply Now

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