Lead Delivery Manager

3 weeks ago
Full-time
Lead
Project and Program Management
TXI

TXI

TXI is an award-winning digital consultancy in Chicago, specializing in digital strategy and product innovation. With over 20 years of experience, they create experience-led data products to bridge the gap between ambition and reality for clients.

Internet Software & Services
51-250
Founded 2002

Description

  • Define and implement team structure and engagement operating models for client projects.
  • Lead planning, estimation, and end-to-end delivery of complex digital products.
  • Navigate ambiguity by understanding client needs, goals, constraints, and organizational context.
  • Scope product engagements based on business value and user value.
  • Lead discovery work and help shape the right problems to solve.
  • Partner closely with design and engineering to balance user needs, business objectives, and technical constraints.
  • Manage project risks, scope changes, timelines, and requirements while keeping stakeholders informed.
  • Foster collaboration, accountability, continuous learning, and process improvement within teams.
  • Promote delivery quality standards, including accessibility and inclusive software practices.
  • Build trusted relationships with senior client stakeholders and support successful client engagements.

Requirements

  • Experience using agile project management to plan, execute, and manage projects iteratively.
  • Experience identifying, analyzing, and mitigating project risks.
  • Ability to manage changes to scope, timelines, or requirements and communicate impacts proactively.
  • Ability to foster collaboration, accountability, continuous learning, and process improvement within teams.
  • Experience guiding products from concept through launch and evolution.
  • Ability to balance business objectives, user needs, and technical capabilities and constraints.
  • Experience advocating for quality standards and best practices, including accessibility guidelines.
  • Strong communication style aligned with transparent, proactive, results-oriented, and adaptive delivery principles.
  • Curiosity, an appetite for learning, and comfort working in ambiguity.
  • Preferred experience building digital solutions in life sciences or pharmaceuticals, designing and delivering AI-enabled products and workflows, or being based in Chicago.

Benefits

  • Salary range of $156,000 to $185,000.
  • Incentive pay structure.
  • Employee Stock Ownership Program through a 100% employee-owned ESOP.
  • Quality health insurance and medical travel benefit.
  • Generous paid time off.
  • Paid parental leave policy and 12 weeks of paid FMLA leave for qualifying events.
  • 401(k) plan with employer matching.
  • Remote-first work environment with minimal onsite client work, plus company retreats and Quarterly days.
  • Professional development, home office improvement, and renewable energy switching benefits.

Interested in this position?

Apply directly on the company website

Apply Now

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