Senior Strategic Account Executive

4 hours, 51 minutes ago
Full-time
Lead
Sales and Business Development
Twilio

Twilio

Twilio is a cloud communication company that offers Communication APIs for SMS, Voice, Video, and Authentication, empowering developers to embed communication capabilities into their software applications globally.

Diversified Telecommunication Services
5K-10K
Founded 2008

Description

  • Manage and expand key retail customer accounts across the full Twilio platform relationship.
  • Develop and execute account strategies to deliver revenue, gross margin, and gross profit targets.
  • Partner with Specialist Sales to support complex deals and unlock value across the portfolio.
  • Work closely with Product Specialists, Value Engineering, and Customer Value teams to drive solution adoption.
  • Run disciplined forecasting and maintain accountability for goals and profitable growth.
  • Lead consultative sales cycles with deep discovery and customer-centric solution shaping.
  • Build and maintain an accurate sales pipeline and forecast in Salesforce.
  • Serve as a trusted subject matter expert and share industry updates with the GTM sales organization.

Requirements

  • 10 years of sales experience, including at least 5 years in major account or strategic sales.
  • Experience managing or leading quantitative, highly analytical products and solutions.
  • Experience owning total account relationships, including pipeline generation, customer acquisition, and multi-product adoption.
  • Comfort working with business and highly technical leaders as a strategic partner.
  • Analytical account development approach centered on multi-product selling.
  • Proven track record managing business forecasts and financial models.
  • Entrepreneurial mindset with the ability to define processes and build programs.
  • History of delivering profitable revenue and gross profit results for enterprise customers.
  • Excellent verbal and written communication skills.
  • Preferred: deep experience with telecom companies, including CPaaS, SMS aggregators, carriers, or global communications platforms.
  • Preferred: domain expertise in highly quantitative industries such as DevOps, fintech, advertising optimization, investment banking, security, or commodity trading.
  • Preferred: software, SaaS, CPaaS, or PaaS selling experience.
  • Preferred: familiarity with commerce platforms or two-sided marketplaces.
  • Remote role with the ability to travel approximately 20% and not eligible for hire in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.

Benefits

  • Competitive pay with location-based salary ranges from $158,632 to $220,320.
  • Eligibility to participate in Twilio’s equity plan.
  • Commissions eligibility.
  • Healthcare insurance and 401(k) retirement savings program.
  • Paid sick time, paid personal time off, and generous time off.
  • Paid parental leave.
  • Ample wellness leave.
  • Remote-first work environment.

Interested in this position?

Apply directly on the company website

Apply Now

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