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Senior Strategic Account Executive

24 minutes ago
United States
Full-time
Senior
Account Executive
Sales and Business Development
CRM Salesforce Twilio
Apply Now
Twilio

Twilio

Twilio is a cloud communication company that offers Communication APIs for SMS, Voice, Video, and Authentication, empowering developers to embed communication capabilities into their software applications globally.

Diversified Telecommunication Services
5K-10K
Founded 2008
View All Jobs 142

Description

  • Manage and expand key retail customer accounts across the full Twilio platform.
  • Develop and execute account strategies to deliver revenue, gross margin, and gross profit targets.
  • Partner with Specialist Sales to support complex deals and unlock value across the portfolio.
  • Work with Product Specialists, Value Engineering, and Customer Value teams to drive solution adoption.
  • Maintain a disciplined forecast and drive profitable revenue growth.
  • Lead consultative sales cycles through deep discovery and customer needs analysis.
  • Generate and maintain an accurate sales pipeline and forecast in Salesforce.
  • Serve as a trusted subject matter expert and share industry updates with the GTM sales organization.

Requirements

  • 10 years of sales experience, including at least 5 years in major account or strategic sales.
  • Experience managing or leading quantitative, highly analytical products and solutions for customers.
  • Ownership of the total account relationship, including pipeline generation, customer acquisition, and multi-product adoption.
  • Comfort working with business and highly technical leaders as a strategic partner.
  • Proven analytical account development strategy focused on making multi-product selling the default motion.
  • Track record of managing business forecasts and financial models.
  • Entrepreneurial mindset with the ability to define processes and build programs.
  • History of delivering profitable revenue and gross profit results for enterprise customers.
  • Excellent verbal and written communication skills.
  • Preferred: deep experience with telecom companies, including CPaaS, SMS aggregators, carriers, or global communications platforms.
  • Preferred: domain expertise in highly quantitative industries such as DevOps, fintech, advertising optimization, investment banking, security, or commodity trading.
  • Preferred: software, SaaS, CPaaS, or PaaS selling experience.
  • Preferred: familiarity with commerce platforms or two-sided marketplaces.

Benefits

  • Competitive pay with commission eligibility.
  • Equity plan eligibility.
  • Healthcare insurance and retirement savings program, including a 401(k).
  • Paid sick time, paid personal time off, and generous time off.
  • Paid parental leave.
  • Ample wellness leave.
  • Remote-first work environment.
  • Volunteer and donation support through Twilio community impact programs.

Interested in this position?

Apply directly on the company website

Apply Now

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