Senior Amazon Account Manager

1 month ago
Full-time
Mid Level
Project and Program Management
Trivium Group

Trivium Group

Trivium Group is a full-service Amazon Agency and growth partner that specializes in Amazon PPC, Listings Optimizations, Amazon DSP, and more. With a profit-first approach, their mission is to position products strategically for maximum sales on Amazon...

Media
11-50
Founded 2021

Description

  • Lead onboarding for new clients and continuously improve the onboarding process.
  • Build and maintain long-term client relationships that drive trust and loyalty.
  • Serve as the main point of contact for client needs, requests, and escalations.
  • Develop tailored client success strategies based on business goals and data insights.
  • Analyze customer data to maximize value, reduce churn, and identify growth opportunities.
  • Advocate for client needs in internal discussions about product and service development.
  • Communicate agreements and requirements across departments to ensure flawless execution.
  • Mediated between clients and internal teams to align priorities and expectations.
  • Evaluate and improve communication processes, tutorials, and client success programs.

Requirements

  • 3+ years of experience in client success management; agency experience is required.
  • Bachelor’s degree in Business, Marketing, or a related field.
  • Proven ability to manage a portfolio of approximately 20-40 clients.
  • Excellent communication and interpersonal skills.
  • Strong project management and organizational skills.
  • Analytical mindset with strategic thinking.
  • High emotional intelligence and leadership qualities.
  • Fluent English, both written and spoken, at an advanced level.
  • Ability to juggle multiple priorities in a fast-paced, high-growth environment.
  • Proactive, resourceful, and solutions-oriented work style.

Benefits

  • Salary of $3,000-$4,000.
  • 100% remote work year-round.
  • 25 PTO days per year plus 9 paid national holidays.
  • Professional development opportunities.
  • Opportunity to grow with an award-winning, fast-scaling company.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Rotational Key Account Manager, Harrisburg, PA

Braeburn 11-50 Pharmaceuticals

Braeburn is hiring a Rotational Key Account Manager in Harrisburg, PA to educate healthcare professionals on opioid use disorder products and access resources while driving territory sales and patient access objectives.

1 hour, 18 minutes ago

Digital Marketing Account Manager

Elevate and Delegate 1-10 Professional Services

Austin-based digital marketing agency is hiring a fully remote Digital Marketing Account Manager to own client relationships, coordinate strategy, and keep marketing projects on track.

Digital Marketing Google Ads Google Analytics SEO Shopify Webflow WordPress
3 hours, 29 minutes ago

Senior Account Manager, tvScientific (Affiliate/CPA)

Pinterest 5K-10K Internet Software & Services

Pinterest is hiring a Senior Account Manager to manage key client accounts for tvScientific’s CTV advertising platform, driving campaign performance, revenue growth, and client success.

3 hours, 32 minutes ago

Account Manager

Kaseya 1K-5K IT Services

Kaseya is hiring an Account Manager to grow existing customer accounts by expanding product adoption, strengthening client relationships, and driving revenue through strategic account management.

CRM Salesforce
3 hours, 34 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers