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Regional Account Manager

3 weeks, 3 days ago
United States
Full-time
Senior
Account Manager
Customer and Technical Support
CRM Salesforce
Apply Now
HopSkipDrive

HopSkipDrive

HopSkipDrive provides safe and innovative youth transportation solutions, simplifying logistics for schools and families while prioritizing safety and efficiency.

Road & Rail
251-1K
Founded 2015
$124M raised
View All Jobs 8

Description

  • Own day-to-day account management and long-term account strategy for a Tier 2 book of business.
  • Drive retention, expansion, and overall account performance for named accounts.
  • Serve as the strategic lead for complex districts and coordinate internal and external stakeholders.
  • Conduct in-person client visits 2-3 days per week and manage additional national travel as needed.
  • Build district-level growth strategies using structured discovery and Challenger methodology.
  • Develop and maintain multi-threaded relationships across operational, technical, and executive stakeholders.
  • Lead renewals, pricing discussions, and expansion negotiations to close business.
  • Partner with Sales, Operations, Product, Finance, Trust & Safety, and Support to align on client priorities.
  • Identify product-level gaps and recommend strategies to increase product penetration by account.
  • Use AI and Salesforce data to create meeting agendas, follow-ups, account summaries, reports, and growth recommendations.

Requirements

  • 5+ years of experience in Account Management, Customer Success, or Consultative Sales in SaaS, marketplace, logistics, or services environments.
  • Proven ownership of retention and expansion revenue.
  • Strong executive communication and presentation skills.
  • Demonstrated success managing complex, multi-stakeholder accounts.
  • Advanced CRM discipline and data fluency, preferably with Salesforce or an equivalent system.
  • Experience leading cross-functional account execution.
  • Comfort operating in ambiguity with accountability for outcomes.
  • High operational rigor and the ability to leverage AI in daily workflows.
  • Experience in education, government, or regulated markets is preferred.
  • Familiarity with Challenger or similar insight-led sales methodologies is preferred.
  • Background in transportation, logistics, or marketplace platforms is preferred.
  • Candidates must be based in WI, MN, VA, MI, or PA and be willing to travel for regular on-site client visits.

Benefits

  • $85,000-$90,000 base salary with $130,000-$140,000 OTE.
  • Equity and stock options in the company.
  • Flexible vacation policy.
  • Medical, dental, vision, and life insurance.
  • 401(k) retirement plan.
  • FSA benefits.
  • Remote work arrangement with required travel for client visits.
  • Opportunity to join a VC-backed company with significant upside potential.

Interested in this position?

Apply directly on the company website

Apply Now

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